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Library Operations Support Officer at Hume Libraries

Public Libraries Victoria

Carlton, Victoria, Australia · 정규직

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경험
어느
샐러리
AUD 77,133 – AUD 77,133 / year
채용 공고
1
게시됨
2시간 전
작업 모드
사무실에서
재개하다
신청 시 필수 사항

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직무 설명

About the Role

Join Hume Libraries as a Library Operations Support Officer based at the Broadmeadows Library. This permanent full-time position offers a salary of $77,133.68 per annum plus superannuation. The role involves providing high-standard operational and administrative support to the library management team, ensuring smooth library services. It is an onsite position requiring 38 hours per week, Monday to Friday starting at 8 am, with one rostered day off (RDO) per month. While no regular weekend or evening shifts are required, occasional out-of-hours calls for rostering matters may be necessary. You may be asked to cover customer service shifts at any library branch as needed.

Key Responsibilities

  • Manage delegated administrative projects effectively using MS Office, TEAMS, finance software, and rostering tools.
  • Assist the roster administrator by providing roster support.
  • Monitor, order, and maintain office equipment across all library locations.
  • Handle financial administration tasks, including purchasing, invoice processing, and payment reconciliation in accordance with procurement policies.
  • Maintain and monitor the key register for all library sites.
  • Participate in rostered customer service duties within the Hume Libraries network.
  • Collaborate with team members to deliver excellent customer service to the community.

Candidate Profile

  • Proficient in relevant technology, administrative processes, and procedures.
  • Strong computer skills with excellent competency in common software tools.
  • Understanding and keen respect for confidentiality and privacy concerning both customer and staff information.
  • Prior experience in public libraries, office administration, or customer service is highly valued.
  • Exceptional customer service abilities, especially within demanding environments.
  • Experience in carrying out financial administration including purchasing, invoice processing, and payments aligned with procurement procedures.

Additional Information

  • Position requires presence at Broadmeadows Library with no weekend or evening work typically needed.
  • Occasional out-of-hours availability for rostering issues may be required.
  • Applicants are expected to start work promptly at 8 am on weekdays.

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