Lead Associate - Quality Assurance

About Myntra

Myntra stands as India’s premier fashion and lifestyle platform where creativity integrates with technology. Known as forerunners in fashion e-commerce, the company consistently aims to disrupt the conventional. Passionate about fashion and innovation, Myntra fosters an empowering and agile work environment that encourages individuality and collaboration. Since its origins in 2007 as a customization business, Myntra has evolved into a technology and fashion pioneer, consistently exploring new horizons in the Indian fashion industry.

Roles and Responsibilities

• Manage the entire quality lifecycle process within assigned partner factories, covering sample approvals, in-house raw material production, material testing, and permission for cutting processes.
• Serve as the chief representative of the international buyer, ensuring all factory operations adhere strictly to global Quality SOPs and brand-specific manuals.
• Conduct Pre-Production meetings to synchronize factory operations with brand standards and execute thorough In-line and In-process Quality Control audits in cutting, sewing, finishing, and packing departments.
• Supervise Final Random Inspections to confirm product quality compliance before shipment overseas.
• Lead, mentor, and train QA teams nominated by the factory, emphasizing continuous quality enhancement aligned with global brand standards.
• Drive quality key performance indicators such as lowering Defects per Hundred Units (DHU%), increasing first audit pass rates, decreasing inward rejections, and reducing global customer returns.
• Compile and present detailed weekly and monthly quality performance reports and analytics to global management, supplying actionable insights.

Qualifications & Experience

• Bachelor's degree in Technology (B-Tech) or National Institute of Fashion Technology (NIFT) graduate.
• Minimum five years of hands-on experience in garment manufacturing and quality assurance roles.
• Excellent communication and project management capabilities.
• Strong analytical thinking and a process-focused mindset, proficient in MS Office tools.
• Prior exposure to retail and e-commerce sectors is advantageous.

Additional Information

• Required Skills: Performance testing, quality assurance, quality control, SAP software, asset and lifecycle management, retail e-commerce familiarity.
• Eligibility: Undergraduates and above are eligible to apply.
• Location: Bengaluru, Karnataka, India.
• Employment Type: Full-time, Onsite.