Information Technology Support Officer
Central Coast, New South Wales, Australia · 정규직
가장 먼저 지원하세요
- 경험
- 어느
- 샐러리
- —
- 채용 공고
- 1
- 게시됨
- 2시간 전
- 작업 모드
- 사무실에서
- 교육
- Degree, Diploma or Certificate in Information Technology or equivalent practical experience
- 재개하다
- 신청 시 필수 사항
직무 설명
About the Role
The Information Technology Support Officer at Delta is a key contributor to delivering effective and customer-centric IT assistance at Vales Point Power Station. This permanent full-time, on-site position plays an essential role in supporting Delta’s technological infrastructure and the employees relying on these systems.
Primary Duties
- Provide timely and responsive IT support to employees by resolving technical issues and managing service requests through the IT Help Desk, offering practical technology advice aligned with business needs.
- Manage and administer IT services including support for end-user devices, user access control, software licensing, and various business applications to maintain operational reliability.
- Assist with ongoing monitoring, maintenance, and upgrades of the overall technology environment, including software updates, patching, and the implementation of security measures.
- Oversee IT assets and lifecycle management activities such as procurement, installation, upgrades, replacements, maintenance, accurate record keeping, and documentation of technology resources.
- Collaborate with internal teams, contractors, service providers, and Technology department personnel to support operations, projects, knowledge sharing, and optimal use of technology services.
Candidate Profile
- Possess a Degree, Diploma, or Certificate in Information Technology or have equivalent practical experience supporting desktop systems.
- Proven experience in delivering IT support and effectively troubleshooting hardware, software, and technology challenges within a commercial environment.
- Knowledgeable about Microsoft technologies including Windows OS, Microsoft 365 suite, desktop and mobile devices, and business-related software applications.
- Exhibit strong communication, organizational, and customer service skills along with the ability to prioritize tasks, maintain documentation, and assist users of varying technical proficiency.
- Capable of working collaboratively and continuously enhancing technical skills. Experience supporting users in industrial, operational, or corporate settings is favorable. Occasional travel within Delta’s locations may be required; a valid driver’s license is necessary.
What We Offer
- Competitive salary package with bonus opportunities and an outstanding 14% superannuation contribution.
- Work in a beautiful location close to home on New South Wales’ Central Coast.
- Access professional development programs promoting career growth and advancement throughout your tenure.
- Employee Assistance Program ensuring support for wellbeing and personal development.
- Additional benefits include programs for study support, fitness, employee discounts, and novated leasing options.
About Delta
Delta is dedicated to safely and reliably producing energy while supporting Australia’s transition to sustainable power. Its core values emphasize CARE for people and the environment, ACHIEVEMENT through performance, RESPECT for diversity and inclusion, and EMPOWERMENT by granting employees autonomy and resources to thrive.
Application
If you want to contribute to powering Australia’s energy future with a purpose-driven company, apply for the role of Information Technology Support Officer today.