HR Generalist

Overview

Join BSI in New Delhi as an HR Generalist to contribute significantly to people and organizational development. This role involves comprehensive HR responsibilities across one or multiple countries within a global matrix environment, aiming to deliver consistent and high-caliber employee experiences while adhering to local labor regulations.

Primary Responsibilities

• Serve as the main HR contact for employees and managers in assigned countries, handling a broad scope of HR issues.
• Oversee full HR operations such as onboarding, contract modifications, benefit management, leave tracking, payroll coordination, and offboarding processes.
• Ensure precise maintenance of employee records and country-specific HR files within HR systems.
• Provide initial guidance on HR policies and employee lifecycle queries.
• Assist managers with routine HR procedures and best practice recommendations.
• Coordinate payroll data inputs and support the monthly payroll cycle activities.
• Support employee relations processes, including triaging and escalating complex issues as needed.
• Keep updated on local employment laws to ensure compliance with labor regulations and internal policies.
• Implement regional and global HR projects such as leadership programs, system upgrades, and performance management processes.
• Develop strong collaborations within the People team and wider business to ensure a smooth employee experience.
• Participate in HR projects and contribute to continuous process improvements and enhanced ways of working.
• Offer guidance and daily operational support to local HR Administrators as required.

Essential Qualifications

• Minimum of five years of HR experience in a generalist or operational capacity.
• In-depth knowledge of employment legislation, HR policies, and people management processes.
• Experience functioning within global or matrixed organizational structures.
• Proficiency with HR or Human Capital Management (HCM) systems.
• Strong communication skills and ability to manage diverse stakeholders.
• Excellent organizational capabilities, managing multiple simultaneous priorities effectively.
• High degree of professionalism, discretion, and integrity when dealing with confidential information.
• Sound problem-solving skills with effective judgment application.
• Fluency in business English and local languages relevant to operational countries.

Desirable Attributes

• Relevant HR certifications or qualifications.
• Experience supporting HR functions across multiple countries or regions.
• Background in employee relations support or collaboration with ER teams.
• Contributed to HR transformation initiatives or process enhancements.

About BSI

BSI is a global leader in business improvement and standardization with over a century of influence, serving more than 77,500 clients worldwide across various industries. The company is committed to sustainability, resilience, and fostering trust in products, systems, and services. BSI offers a competitive compensation package, flexible work hours, and ongoing professional development within an international, diverse, and inclusive environment.

Diversity and Inclusion

BSI prides itself on fostering diversity and inclusivity, ensuring a supportive workplace for all employees and providing accommodations throughout recruitment for those with disabilities.