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Hotel Operations Executive (B2B)

Book N Fly

Surat, Gujarat, India · 정규직

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경험
1~3세
샐러리
INR 13,000 – INR 15,000 / month
채용 공고
1
게시됨
1시간 전
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About the Role

We are seeking a driven and enthusiastic Hotel Operations Executive specializing in B2B to join Book N Fly's team in Surat, Gujarat. The primary responsibilities include managing hotel bookings, expanding B2B sales channels, collaborating with hotel partners, preparing price quotations, and delivering top-notch service to corporate and travel agency clients.

Responsibilities

  • Manage inquiries and reservations related to B2B hotel bookings.
  • Initiate and develop sales opportunities by engaging with travel agents and corporate clients.
  • Establish and nurture robust relationships with both hotel partners and clients.
  • Negotiate room rates and availability with partner hotels to secure favorable conditions.
  • Create quotations and promptly follow up to convert inquiries into confirmed bookings.
  • Meet or exceed set monthly sales targets.
  • Liaise with hotels to confirm bookings, process amendments, and handle cancellations.
  • Address and resolve issues related to clients or hotels efficiently.
  • Maintain accurate booking documentation, client information, and sales reports.
  • Collaborate effectively with internal departments to ensure seamless operations and high customer satisfaction.

Requirements

  • Experience of 1 to 3 years in hotel operations, hotel reservations, travel sales, or B2B sales preferred; however, freshers with strong communication skills are encouraged to apply.
  • Excellent communication abilities coupled with strong sales and negotiation skills.
  • Proficiency in MS Office applications, including Excel and Word.
  • Capability to perform well under pressure and consistently achieve sales objectives.

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