Head House Porter

Overview

The Ned and Ned's Club represent an internationally recognized network of hotels, clubs, spas, and restaurants designed for individuals who appreciate vibrant social and professional experiences. Situated in the former Midland Bank headquarters in the heart of London's financial district, The Ned encompasses a private members' area, a gym, rooftop, public spa, extensive event spaces, diverse dining options, and a 248-bedroom hotel.

Role Summary

Joining the housekeeping department, the Head House Porter plays an essential role in maintaining the overall upkeep and cleanliness of the entire venue, including hotel rooms, public spaces such as restaurants and bars, members' areas, spa facilities, as well as the laundry and uniform sections. This position reports to the housekeeping management team and contributes significantly to upholding the high hospitality standards The Ned is known for.

Key Responsibilities

• Oversee the maintenance and cleanliness of all building areas, including managing deliveries and storage spaces.
• Lead by example to foster exceptional hospitality service within the team, providing guidance, monitoring standards, and offering constructive feedback.
• Ensure immaculate cleanliness and presentation of all guest and public areas, reflecting The Ned's strict standards.
• Collaborate closely with the housekeeping team to support various operational tasks across different sections as required.

What We Offer

• An hourly salary of £16.80, inclusive of service charges.
• Complimentary meals at the team restaurant, Neddy’s, and monthly breakfast on payday.
• Opportunities for professional growth through learning and development initiatives.
• Discounted accommodation and dining options at The Ned for employees and their families or friends.
• Health and wellbeing perks, including access to gym facilities and discounts on shopping and cinema via Reward Gateway and Stream platforms.
• Additional leave entitlements such as a birthday day off after one year and extra holiday after five years of service.
• A paid volunteer day and a refer-a-friend scheme.
• Regular team social events, including an annual pool party.
• 24/7 employee assistance program for advice and support.
• Recognition and reward programs celebrating employee achievements.

Ideal Candidate Profile

• Previous supervisory or managerial experience is advantageous; however, highly motivated porters aiming to advance are also encouraged to apply.
• Strong leadership abilities with the capacity to inspire, guide, and support a team effectively.
• An exceptional eye for detail combined with excellent organizational skills.
• Capability to remain composed under pressure and adept at handling challenging situations by turning them into positive outcomes.

Diversity & Inclusion Commitment

The Ned actively promotes diversity, equity, and inclusion as core values and strives to be an exemplary workplace. Candidates requiring accommodations are encouraged to communicate their needs ahead of interviews.

Additional Information

Applicants must have the legal right to live and work in the United Kingdom to be considered for this position.