- 경험
- 어느
- 샐러리
- —
- 채용 공고
- 1
- 게시됨
- 6시간 전
- 작업 모드
- 사무실에서
- 재개하다
- 신청 시 필수 사항
당신이 일하게 될 곳
직무 설명
About the Role
At Accor, your first impression will set the tone for a guest's entire stay. Serving as a friendly and welcoming presence, you will ensure every visitor has a memorable and positive experience from arrival to departure.
Key Responsibilities
- Warmly greeting a diverse range of guests daily, making sure each encounter is unique and welcoming.
- Effortlessly managing guest check-in and check-out processes.
- Proactively addressing guest requests to enhance their experience promptly.
- Handling billing and account settlements at departure while maintaining excellent customer service.
- Creating memorable personal touches that make stays unforgettable.
- Promoting and upselling hotel amenities, including Atlas Restaurant, Clarke’s Bar, and eco-friendly water bottles.
- Working shifts from 7:00 AM to 3:30 PM and 3:00 PM to 11:30 PM.
About Accor
Accor is a global leader in innovative and responsible hospitality, operating over 5,600 hotels and 10,000 restaurants across more than 110 countries. Our diverse brands offer a variety of atmospheres, and we encourage our Heartists® to express their individuality while striving to redefine hospitality standards.
Benefits
- Access to special discount cards with worldwide savings at Accor properties.
- Opportunities for professional development through our learning academies.
- A broad spectrum of career advancement options within your hotel and internationally.
- Be part of the vibrant Rotorua tourism industry and represent it with pride.
Qualifications
- Demonstrated passion for exceptional customer service, making guests feel genuinely valued.
- Ability to remain composed, polite, and effective during busy or stressful moments in hospitality.
- Maintaining a clean and well-organized workspace to support efficiency.
- Excellent communication skills that are clear, respectful, assertive yet friendly.