General Manager

About the Role

This position is based in Wellington and is offered by a well-established technology company with over 25 years of experience innovating in the passenger transport sector. The company operates internationally, with clients across more than 70 countries. It has a strong presence in its home market as well as expanding rapidly in North America through a scalable SaaS platform designed for passenger transport agencies and operators. This platform enhances customer experience by providing passengers with up-to-date information while reducing administrative tasks for operators.

The General Manager will play a key role in accelerating international growth by leading business expansion, shaping commercial strategy, reinforcing the company's presence in core domestic and global markets, and elevating the brand's reputation in a rapidly developing industry. The role offers an excellent chance for accomplished leaders or senior executives eager to take on general management responsibilities.

Responsibilities and Expectations

• Develop and implement strategies to expand the business and increase revenue in international markets.
• Engage effectively with clients, manage stakeholders, and solve complex problems.
• Drive growth of recurring revenue through product development, B2B marketing, strategic channels, and customer relationship management.
• Maintain strong sales pipeline management and monitor performance rigorously.
• Lead offshore growth initiatives while operating from New Zealand.
• Cultivate an inclusive leadership environment, collaborating closely with the Board to define strategies and meet business objectives.
• Coach, mentor, and support the development of key staff and a motivated team.

Candidate Profile

• Proven record of scaling businesses and achieving revenue growth internationally.
• Exceptional client communication, stakeholder management, and problem-solving skills.
• Experience in SaaS or technology ventures with international client bases is highly desirable.
• Familiarity with the public transport sector is advantageous but not mandatory.
• Ability to lead and work alongside off-shore business development and technical teams.

Additional Information

For confidential inquiries and applications, candidates should contact Ichor Leadership Search by 5.00pm on Wednesday, 5 August 2026. Communication can be made via email or telephone, details provided by the recruitment firm.