Executive Assistant / Office Manager

About Akia

Akia develops AI-driven solutions tailored for the hospitality sector, integrating guest communication, direct booking management, upselling, and lifecycle engagement. Trusted by over 3,000 hospitality businesses, Akia's platform enhances operational efficiency and elevates guest experiences. The company culture emphasizes innovation, dependability, and collaboration.

Role Overview

We seek a proactive and detail-focused Executive Assistant / Office Manager to provide comprehensive support to our leadership team and oversee office operations. This hybrid role entails high-level executive assistance and hands-on management of daily office logistics to ensure seamless functioning.

Key Responsibilities

• Coordinate complex calendars for executives, resolving scheduling conflicts adeptly
• Arrange travel plans, including itineraries and expense reports
• Prepare meeting documents, agendas, and follow-up communications
• Serve as liaison and gatekeeper between executives and stakeholders while managing confidential information discreetly
• Oversee daily office operations, including supplies procurement, vendor coordination, and facility maintenance
• Maintain partnerships with building management, cleaning and IT service providers, and other contractors
• Organize team events, off-sites, and social occasions such as holiday parties and happy hours
• Facilitate onboarding logistics for new employees, including workstation setup and access management
• Manage office budgeting related to supplies, events, and facilities
• Act as primary contact for office inquiries and support needs

Candidate Profile

• Minimum two years’ experience in executive assistance, office management, or related administrative roles
• Strong organizational abilities with aptitude for multitasking and attention to detail
• Excellent verbal and written communication skills
• High integrity and discretion in managing sensitive information
• Adaptable to a fast-paced startup environment with shifting priorities
• Proficient in Google Workspace, Slack, and tools for expense and travel management
• Demonstrates initiative and a willingness to tackle all tasks, big or small

Preferred Qualifications

• Experience in startup or rapidly growing company environments supporting executives
• Event planning expertise for corporate gatherings and off-sites
• Basic knowledge of QuickBooks or similar expense and budget tracking software