Email Support Executive

About the Role

We are seeking skilled Customer Support Executives to join our email-based support team located in Hebbal, Bangalore. This full-time position is ideal for candidates who possess strong written English communication abilities and have prior experience in responding to customer inquiries via email.

Key Responsibilities

• Respond to customer questions and issues professionally through email communication.
• Deliver precise, timely, and effective solutions to customer concerns.
• Uphold high standards of customer service quality consistently.
• Accurately document all customer interactions and correspondence.
• Achieve designated productivity and quality goals for the email support process.

Eligibility Criteria

• Completion of 12th grade or higher educational qualification.
• At least six months of experience in customer support, specifically with email-based processes.
• Strong command of English language comprehension and excellent written communication skills.
• Basic proficiency in computer use and typing.

Compensation and Benefits

• Cost to Company (CTC) is INR 25,000 per month.
• Expected take-home salary approximately INR 20,000 per month.

Shift Details

• Female employees: 6:00 AM to 3:00 PM or 7:00 AM to 4:00 PM shifts.
• Male employees: 3:00 PM to 12:00 AM or 4:00 PM to 1:00 AM shifts.

Additional Information

• No cab transportation facilities provided.
• Work location is fixed at Hebbal, Bangalore.
• This position offers a stable, full-time role with professional work conditions and opportunities for career progression.
• Immediate start dates available for successful candidates.