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Role overview

A leading four-star hotel in Galway City is seeking a Deputy General Manager to join its senior leadership team. This full-time permanent position reports to the General Manager and is focused on ensuring smooth day-to-day hotel operations through close collaboration with experienced Heads of Department.

The successful candidate will be a commercially minded, people-focused leader who can uphold operational standards, lift team performance, and create excellent guest experiences across the property. Strong hotel operations expertise, proven leadership, and the ability to build a positive, collaborative culture in a busy environment are essential.

What’s on offer

Annual salary between €70,000 and €80,000
Performance bonus of up to 10%
Accommodation support available
Complimentary meals during working hours
Uniform and dry-cleaning support provided
Complimentary parking in the city centre
Reduced rates for accommodation and dining across a major Irish hotel group
Employee wellness benefit after qualifying service
Extra annual leave after qualifying service
Leadership development and progression opportunities
Employee Assistance Programme
Tax Saver and Bike to Work schemes
Recognition programmes, wellness activities, social events, and staff celebrations

Key responsibilities

Support the General Manager and step in as needed for the overall running of the hotel
Lead, coach, and guide Heads of Department across all operational functions
Promote a workplace culture built on accountability, teamwork, and continuous improvement
Make sure guest service standards are consistently delivered at a high level
Review and interpret departmental and hotel-wide financial performance
Help deliver revenue growth, profitability targets, and strong cost control
Drive staff development, succession planning, and engagement initiatives
Ensure compliance with health and safety, fire safety, food safety, and all legal obligations
Maintain strong operational standards, policies, and procedures throughout the hotel
Work with senior leaders to identify efficiency gains and support business growth

Requirements

At least 3–4 years of experience in a Deputy General Manager, Operations Manager, Hotel Manager, or similar senior hospitality leadership role
Solid working knowledge of all hotel departments
Demonstrated ability to lead and develop management teams
Commercial awareness with experience in budgets, forecasting, and financial analysis
Strong communication, leadership, and stakeholder management skills
Ability to perform effectively in a large, high-volume hospitality setting
Experience in a city-centre hotel, conference hotel, or events-led property is desirable
Strong Food & Beverage operational background is desirable
Third-level qualification in Hospitality Management, Business, or a related field is desirable
Open, inclusive, and collaborative leadership approach
Strong people management and coaching ability
High standards of professionalism, integrity, and accountability
Ability to build effective working relationships across departments
Passion for hospitality, guest experience, and team development

Additional information

Location: Galway City, County Galway, Ireland

Employment type: Full-time, permanent

Reports to: General Manager

Salary: €70,000–€80,000 per year plus a performance-related bonus of up to 10%

Support and benefits: Accommodation support, meals on duty, uniform support, dry-cleaning service, parking, discounts, wellness and leave benefits, development opportunities, assistance programmes, transport schemes, and team engagement activities.

Deputy General Manager

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