기음
Customer Support Executive
Chiranjeev Technologies Private Limited
Delhi-NCR, India · 정규직
가장 먼저 지원하세요
- 경험
- 어느
- 샐러리
- 월 15,000~25,000 루피
- 채용 공고
- 1
- 게시됨
- 3시간전
- 작업 모드
- 사무실에서
- 재개하다
- 신청 시 필수 사항
직무 설명
About the Company
We are a growing direct-to-consumer lifestyle brand specializing in premium tumblers sold online.
Role Overview
We are looking for a friendly and responsive Customer Support Executive to manage customer inquiries across various platforms including email, WhatsApp, and Instagram. The role involves addressing order status, handling returns and replacements, answering product-related questions, and maintaining a polite and helpful communication style. Additionally, basic data entry and follow-up tasks are part of the job.
Key Responsibilities
- Manage and respond to customer queries via email, WhatsApp, and Instagram.
- Provide information regarding order tracking, product returns, and replacements.
- Engage with customers courteously and supportively.
- Perform basic data entry and conduct follow-ups as needed.
Candidate Requirements
- Proficient written communication skills in both Hindi and English.
- Comfortable using smartphones and laptops.
- Previous experience in customer support or back office roles preferred.
- Exhibit a friendly and patient demeanor.
Additional Information
Joining is immediate.