Customer Support Associate - Semi Voice Process (Onsite) - Kolkata

Job Overview

We are hiring Customer Support Associates for an onsite role in Kolkata. The position involves working in a customer service environment supporting clients primarily through semi-voice processes. Candidates should be comfortable working from the office in rotational shifts.

Eligibility and Skills

• Applicants should be graduates or undergraduates.
• Proficiency in English and Hindi communication is essential.
• Typing speed of at least 25 words per minute with 85% accuracy is required.
• Open to both freshers and candidates with experience.
• Candidates with locomotor disabilities are encouraged to apply.

Compensation and Benefits

• For freshers, the monthly cost to company (CTC) is ₹16,000, with an approximate in-hand salary of ₹11,240.
• For candidates with minimum one year of experience, monthly CTC is ₹18,000, with an approximate in-hand salary of ₹13,163.
• Quarterly performance bonuses amounting to ₹3,192 are provided.

Work Schedule and Additional Details

• Working 6 days a week with one weekly rotational off.
• Shift length totals 9 hours, including 8 hours of work and a 1-hour break.
• The work environment is 24/7 rotational shifts.
• Immediate joining is available for selected candidates.
• No sales targets are involved.

Contact Details

Interested applicants can reach out to the contacts provided internally.