Customer Service Executive - NY
Bengaluru, Karnataka, India · Full Time
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- Experience
- Any
- Salary
- INR 17,000 – INR 20,000 / month
- Openings
- 1
- Posted
- 1주 전
- Work mode
- In office
- Eligibility
- Applicants aged between 18 and 32 years are eligible to apply.
- Resume
- Required to apply
Where you'll work
Job description
Job Overview
NoBroker is a prominent full stack proptech company providing comprehensive real estate services, recognized as India's first proptech unicorn with a billion-dollar valuation.
Key Responsibilities
- Manage inbound and outbound communications including calls, chats, and emails from customers.
- Deliver precise information regarding NoBroker's services, plans, and procedures.
- Record, follow up, and resolve customer complaints using CRM or ticketing tools.
- Refer complex issues to specialized departments and follow up to ensure prompt resolution.
- Maintain quality standards in service and work to achieve high levels of customer satisfaction.
Work Details
- Work arrangement: On-site at Bangalore office with preference for immediate joiners.
- Working age eligibility: Candidates between 18 to 32 years old.
- Compensation: Monthly salary ranging from 17,000 to 20,000 INR plus uncapped incentives dependent on experience.
- Employee benefits include Provident Fund, Health Insurance coverage up to 100,000 INR, along with other perks.
Skills
Work styles they’re looking for
Customer Communication