- 경험
- 어느
- 샐러리
- INR 12,500 – INR 20,000 / month
- 채용 공고
- 1
- 게시됨
- 1일 전
- 작업 모드
- 사무실에서
- 교육
- HSC or Any graduate
- 적임
- Open to candidates who have completed HSC or any graduation and are fluent in English and Hindi, including freshers.
- 재개하다
- 신청 시 필수 사항
당신이 일하게 될 곳
직무 설명
Job Overview
We are seeking Customer Care Executives to join our team in Nagpur, Maharashtra. This role involves addressing customer concerns related to pre- and post-travel arrangements globally, managing escalations, and resolving complaints efficiently within established service level agreements (SLAs).
Responsibilities
- Respond to and resolve customer inquiries and issues linked to international travel before and after the journey.
- Handle escalations and complaints from dissatisfied customers, providing optimal solutions.
- Ensure timely closure of faults and complaints in compliance with SLA requirements.
- Use established guidelines and precedents to address routine problems effectively.
Qualifications and Experience
- Minimum education of Higher Secondary Certificate (HSC) or any graduation.
- Fluency in English and Hindi is mandatory.
- Freshers are welcome, reflecting bulk hiring strategy.
Perks and Benefits
- Complimentary domestic flights.
- Access to cab services.
- Quarterly bonuses and unlimited incentives.
- Internal job postings available within six months.
- Exposure to a dynamic and international team environment.
- Career advancement and skill development opportunities within the company.
Additional Information
For further details, candidates may contact HR Bhavya at +91 9758523992 (WhatsApp only) or via email at [email protected].