Community Support Coordinator - Kent

Role overview

The Motor Neurone Disease (MND) Association is hiring a Community Support Coordinator for Kent. In this role, you will guide and strengthen a volunteer team so that support is safe, inclusive, and focused on the individual.

You will partner with health and social care professionals, multidisciplinary teams, local organisations, and volunteers to help people affected by MND access the right information, services, and practical support.

At the MND Association, the aim is to improve care, support, and quality of life for people living with MND. This position is an important part of making sure support reaches people at the right time.

What you'll do

• Recruit, lead, develop, and support a network of Community Support Volunteers.
• Handle enquiries and referrals, share relevant information, and connect people to suitable help.
• Develop strong working links with health and social care professionals, hospices, and community partners.
• Help volunteer groups and local branches understand community needs and respond effectively.
• Bring volunteers, staff, and outside stakeholders together to work collaboratively.
• Support the delivery of safe, inclusive services while following safeguarding and organisational requirements.
• Work alongside regional colleagues on awareness, fundraising, and campaigning activity.
• Track activity, keep records accurate, and contribute to service improvement.
• Spot unmet local needs and help shape better support provision.
• Encourage clear communication and strong engagement across the volunteer network.

What the organisation is looking for

• Background in leading, managing, or coordinating volunteers or volunteer-led services.
• Understanding of care and support provision across statutory, voluntary, or private sector settings.
• Knowledge of safeguarding, risk awareness, and supporting people who may be at risk of harm.
• Confident communication, relationship-building, and presentation ability.
• Full driving licence and readiness to travel throughout the region.
• Experience of supporting people and assessing needs using a person-centred approach.
• Ability to build partnerships and influence a broad range of stakeholders.
• Commitment to equity, diversity, and inclusion.
• Strong organisation skills, with the ability to prioritise work and make independent decisions.
• Good IT ability and confidence using different digital systems.

Working arrangement

This is a home-based position with regular travel across Kent.

Full job details are available in the candidate pack mentioned by the employer.

Equality and inclusion

The organisation is committed to equality, diversity, and inclusivity, and aims to remove barriers for people affected by MND, employees, volunteers, and other stakeholders.

Under the Disability Confident Scheme, disabled applicants who meet the role requirements will be guaranteed an interview.

Benefits

• 28 days of annual leave, rising to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental care, eye care, health checks, and therapies.
• 24/7 GP support by phone and video.
• Life assurance and confidential counselling support.
• Salary sacrifice options, including Cycle to Work and Buy/Sell Annual Leave.
• Discounts through the Benefit Hub on everyday shopping.
• Enhanced pension provision.
• Training and personal development opportunities.

About the organisation

The MND Association supports people affected by motor neurone disease every day. It also funds research, campaigns for better care, and works to improve life for everyone impacted by MND.

MND is a fast-moving condition that affects independence and time, and there is currently no cure. The organisation’s mission is to be there for everyone who needs support, because every day matters.