Clinical Secretary

About NHS Lanarkshire

NHS Lanarkshire serves a community of 655,000 people across North and South Lanarkshire, delivering both acute hospital services across three main sites and integrated health and social care. Every staff member contributes significantly to patient-centered healthcare delivery within this organisation.

Role Overview

The Clinical Secretary position offers vital administrative and secretarial support to a multidisciplinary healthcare team. Responsibilities include managing information systems comprehensively and coordinating the clinical referral process to ensure effective departmental operations.

Key Responsibilities

• Deliver full secretarial and administrative assistance, utilizing skills such as audio and copy typing, photocopying, word processing, and effective use of management information systems and email communications.
• Gather, compile, and maintain data related to patient records, performance monitoring, and staff governance, producing all associated statistics and reports.
• Oversee and update the department’s waiting lists and referral processes to maintain accuracy and efficiency.
• Handle incoming and outgoing correspondence and telephone communications, prioritizing and distributing them appropriately while ensuring timely and relevant responses are initiated when necessary.

Qualifications and Skills Required

• Qualification such as RSA3, SVQ3, NC in Secretarial Studies, or an equivalent credential.
• Competent IT skills, including familiarity with Microsoft Office applications.
• Strong organisational abilities with a capacity to prioritize tasks and work independently.
• Excellent verbal and written communication capabilities.

Benefits Offered

• 35 days of annual leave inclusive of public holidays.
• Access to a generous NHS pension scheme.
• Annual salary increments based on progression.
• Paid sick leave benefits that improve with length of service.
• Employee discounts through NHS schemes and additional perks.

Diversity and Inclusion

NHS Lanarkshire is committed to fostering an inclusive environment where individuals from all backgrounds—including those with race, disability, gender, sexual orientation or care experience—are supported and given opportunities to grow based on merit.

Additional Information

Applicants with care experience, such as those who have lived in foster care, kinship care, or residential/secure settings are welcome to apply.

For inquiries, contact Maureen Inglis, Assistant OSM, or Nicole Hetherington, Recruitment Administrator.