Case Aide - Visitation

About Arizona Department of Child Safety

The Arizona Department of Child Safety (DCS) is devoted to partnering with families, caregivers, and the community to strengthen family units, guarantee child safety, and establish permanent solutions for children in Arizona through prevention, support, and various services.

Role Overview

We are seeking a Case Aide for Visitation based in Globe, AZ, who will play a crucial role in supervising parent-child visits and supporting case management activities. This position requires compassion, professionalism, and a commitment to child welfare.

Key Responsibilities

• Oversee visitation sessions between children and their parents to ensure safety and positive interaction.
• Record detailed case notes timely and accurately in the computerized Case Management System.
• Transport children to various appointments and meetings on behalf of the state when necessary.
• Support additional duties aligned with assignment requirements.
• Be prepared to work outside traditional hours, including weekends, holidays, and potentially overtime.

Qualifications and Skills

• Possess a High School Diploma or GED.
• Hold a valid driver's license with an acceptable 39-month driving record.
• Have the ability to secure and maintain a Level One Fingerprint Clearance Card from the Department of Public Safety.
• Work history and background checks including Central Registry and Public Records will be conducted.
• Strong interpersonal skills to build trustful and professional relationships.
• Communicate sensitively and with discretion in challenging situations.
• Detail-oriented approach to completing clerical and administrative tasks.
• Proficiency with Microsoft Office, Outlook, Teams, digital calendars, video conferencing tools, and mobile technology for documentation and coordination.

Knowledge Areas

• Fundamental understanding of human and social services principles.
• Familiarity with child welfare and family support concepts.
• Basic safety protocols related to transporting clients and child safety seat standards.

Compensation and Benefits

• The position starts at an hourly wage of $17.3484.
• Comprehensive medical, dental, and life insurance coverage are offered.
• Access to Arizona State Retirement System (ASRS) retirement plans.
• Receive ten paid holidays annually plus generous vacation and sick leave.
• Paid Parental Leave available for qualifying employees.
• Opportunities for higher education discounts, wellness initiatives, and professional growth.

Additional Information

This role mandates driving as a core job function; therefore, strict driver license requirements apply. Interested candidates must complete the state-mandated Electronic Employment Eligibility Verification (E-Verify) program successfully prior to employment. Persons with disabilities are encouraged to request reasonable accommodations early by contacting the department via phone or email.