Business Integration Support Manager

Overview

This role involves managing business integration activities by facilitating system integrations, liaising between business and technical teams, and ensuring smooth deployment of technology solutions.

Key Responsibilities

• Drive business integration projects from initiation to completion.
• Serve as a bridge between business units and technical personnel to ensure alignment.
• Assist in system implementation and integration efforts.
• Track integration performance metrics and manage resolution of any arisen issues.
• Maintain adherence to governance standards and change management protocols.
• Develop and maintain project documentation and provide regular progress updates.
• Spot and recommend improvements for existing business processes.

Qualifications and Experience

• Possess a Bachelor's degree in IT, Computer Science, Business Information Systems, or a similar domain.
• Have between 7 to 10 years of relevant professional experience.

Key Skills

• Business analysis capabilities
• Knowledge of systems integration methodologies
• Project management expertise
• Effective stakeholder management
• Process optimization techniques
• Strong communication skills