Business Development Representative

About Storage Giant Limited

Storage Giant Limited is a leading private self-storage provider in the UK, with a robust presence in South Wales and The Midlands. The company is expanding rapidly and aims to further strengthen its sales operations.

Role Overview

The Business Development Representative will play a key role in driving sales growth through high-volume outbound calls, inbound enquiry management, and cold calling. This role demands effective communication skills and a customer-centric approach to convert prospects into loyal customers.

Key Responsibilities

• Generate new business and increase sales through targeted outbound and inbound communication.
• Build and nurture customer relationships using email, live chat, and telephone to enhance conversions and retention.
• Follow up proactively on enquiries and client accounts to maximize retention and overcome objections.
• Conduct payment processing, credit control, and ensure accurate customer transactions.
• Work collaboratively with Sales and General Managers to support campaigns and foster business growth.

Required Qualifications and Attributes

• At least 2 years of sales or telemarketing experience or similar roles.
• Proficient in CRM software and comfortable communicating via email and live chat platforms.
• Demonstrated ability to meet or surpass sales targets with a proactive and tenacious approach.
• Effective objection handling and closing capabilities.
• Flexible schedule availability covering rotating shifts between Monday to Sunday.

Terms and Benefits

• 40 working hours per week with rotating shifts spanning weekdays and weekends.
• Salary package includes £26,500 basic pay plus £3,000+ achievable commission based on sales and retention.
• 28 days annual leave including bank holidays.
• Early finish opportunities upon meeting quarterly targets.
• Free personal or family storage unit.
• Recognition programs and £250 employee referral reward.
• Free on-site parking available.