Business Development Manager UAE

About RateHawk

RateHawk, a part of Emerging Travel Group alongside brands ZenHotels and Roundtrip, operates in over 220 global markets. Our ambition is to innovate and simplify travel by creating and distributing accessible travel solutions for individuals and industry professionals alike.

Role Overview

In the capacity of Business Development Manager, you will be integral to driving sales, establishing strategic partnerships, and broadening our client network in the local UAE market. Maintaining and growing relationships with partners will also be a key focus.

Key Responsibilities

• Plan and execute sales strategies to meet targets and grow our presence in the designated territory.
• Onboard new partners such as tour operators, travel agencies, travel management companies, and OTAs, providing thorough system training.
• Foster and sustain strong, enduring relationships with both new and current partners.
• Manage partner accounts, offering first-level support services.
• Follow up with partners to deliver system training and explore enhancement opportunities in collaboration.
• Handle commercial agreements, including documentation and technical setup.
• Ensure partner adherence to commercial terms and monitor payment flows.
• Dedicate about half your working hours to travel, attending client meetings, industry, and business events.
• Conduct market and competitive landscape analyses.
• Provide detailed reporting using CRM and internal tools.
• Initiate API-related agreements with existing and potential partners.

Candidate Requirements

• At least 1 year of proven success in complete sales cycles, especially in B2B business development and account management within the travel industry.
• Strong understanding of the regional travel market and familiarity with B2B networks such as tour operators and OTAs.
• Proficiency in English at an advanced level.
• Based in the United Arab Emirates, preferably Dubai.
• Prepared to travel up to 50% of the time; owning a car for business travel is required.
• Competent in data-driven decision-making, comfortable working with numbers, Excel, and dashboards.
• Personal qualities include proactivity, ambition, motivation, action orientation, result focus, innovation openness, adaptability to fast-paced environments, and teamwork.
• Global awareness and ability to collaborate across diverse cultures, in line with ETG's international footprint.
• Experience with API technology deals is an advantage.

Employee Benefits

• Flexible working hours with remote work possibilities.
• Supportive, ambitious team culture fostering mutual appreciation and growth.
• Programs for onboarding, soft skills, training, and leadership development.
• Partial financial support for attending external training and conferences.
• Access to corporate English classes including group sessions and speaking clubs with global colleagues.
• Discounted rates on hotels and travel services.
• MyTime Day Off: an extra paid day off without compensation loss.