Business Analyst

Overview

Flooid is seeking a collaborative Business Analyst to join their product and engineering teams. This role involves working within an Agile framework to gather and translate business requirements into well-defined deliverables that generate value for customers. The successful candidate will act as a crucial link between stakeholders, product teams, and engineers, ensuring alignment on priorities and clear communication.

Key Responsibilities

• Develop and nurture strong relationships with internal and external customers.
• Collaborate with engineering teams to elicit precise and clear requirements, delivering solutions that meet both technical and functional business needs.
• Define requirements alongside stakeholders, control project scope, identify and escalate risks, and communicate necessary changes effectively.
• Support the development of innovative retail software products and maintain relevant documentation to support product lifecycle management.
• Work with Quality Assurance and Product Owners to prioritize and manage defect triaging.
• Review QA test scripts and execute Business Analyst user acceptance testing to confirm readiness for final approval.
• Facilitate sprint reviews and demos with stakeholders when required.
• Address customer inquiries related to product features and functions.

Candidate Requirements

• Proactive self-starter with meticulous attention to detail and strong collaboration skills to develop creative problem-solving approaches.
• Experience with project management methodologies and Agile software development, including defining user stories and acceptance criteria.
• Exceptional analytical, problem-solving, and critical thinking abilities coupled with the confidence to inquire and challenge perspectives as needed.
• Excellent interpersonal skills to build effective relationships across a diverse range of customers and stakeholders.
• Strong oral and written communication skills emphasizing accuracy, detail, and quality.
• Outstanding organizational and time management capabilities to prioritize multiple tasks and meet deadlines.
• Experience working with external clients and third-party vendors.
• Background in retail or hospitality sectors is preferred.

Additional Information

• The position offers great flexibility and an opportunity to contribute at a global scale.
• This is a full-time role located remotely within the United States, requiring candidates to be in the Eastern or Central Time Zones. The primary office is in Cincinnati, Ohio.
• Flooid promotes a flexible work environment to help balance work with personal priorities, such as childcare or family care.
• Benefits begin on the first day and include comprehensive medical, dental, vision, life, and disability insurance coverage; competitive salary; a flexible, uncapped paid time off policy; fully paid family and medical leave; twelve weeks of fully paid parental leave; and a 401(k) plan with company matching contributions.
• Flooid encourages applicants who meet most, but not all, qualifications and values diversity and inclusion. Reasonable accommodations will be provided to enable individuals with disabilities to perform essential job functions.
• Working conditions involve office settings with occasional interruptions and require effective communication in person, via phone, and electronic devices.
• Flooid is an Equal Employment Opportunity employer committed to legal compliance and diversity.