Assistant Accommodation Manager

About the Company

The prestigious Rixos Gulf Hotel Doha offers a distinguished lifestyle with luxurious services, vibrant entertainment, and exclusive all-inclusive food and beverage concepts across 378 elegantly appointed guest rooms. Join a motivated and dynamic team as an Assistant Accommodation Manager and advance your career within this iconic establishment.

Job Responsibilities

• Assist with the daily oversight of employee accommodation facilities, guaranteeing cleanliness, maintenance, and compliance with health and safety regulations.
• Support allocation and tracking of rooms, maintaining precise records of occupancy and availability.
• Coordinate with maintenance and engineering teams to report and address repair needs and preventive upkeep promptly.
• Manage inventory related to accommodation such as furniture, appliances, and supplies, ensuring correct documentation and maintenance.
• Serve as a primary contact for employees concerning accommodation queries, resolving issues or escalating when necessary.
• Regularly inspect rooms and shared spaces to assure cleanliness, safety, and proper functionality.
• Help enforce health and safety policies within accommodation areas and report any risks or breaches.
• Maintain comprehensive administrative records, including resident information, maintenance requests, and operational logs, and assist with management reporting.
• Ensure adherence to accommodation policies by employees, assist in communicating guidelines, and manage policy violations.
• Coordinate with external vendors such as cleaning and pest control suppliers to guarantee timely and effective service.

Required Qualifications

• High school diploma or equivalent; additional certifications in Facilities Management, Hospitality, or Administration are advantageous.
• Prior experience in accommodation services, facilities management, or administrative roles, ideally within the hospitality sector.
• Strong organizational capabilities and time management skills with meticulous attention to detail.
• Proficiency with Microsoft Office (Word, Excel, Outlook); knowledge of inventory or facility management software is a plus.
• Excellent interpersonal and communication abilities paired with a customer-service orientation.
• Capability to multitask, prioritize duties effectively, and thrive in a high-paced setting.
• Basic understanding of health, safety, and hygiene standards.
• High ethical standards and professionalism when addressing employee-related matters.
• Strong problem-solving skills and initiative in managing responsibilities.

Additional Information

The role requires a meticulous and service-focused Assistant Accommodation Manager who facilitates smooth operation of employee housing, ensuring safety, cleanliness, and efficiency. This position is crucial in coordinating services, managing accommodation inventories, and supporting employee housing issues to enhance overall staff welfare and satisfaction.