Admissions Counselor

About upGrad

Established in 2015, upGrad is Asia's largest comprehensive platform for learning, skill development, and workforce advancement. Our extensive offerings cover higher education online and hybrid degrees, certifications, diplomas, master's, and executive doctorates tailored to working professionals. We collaborate with premier universities globally to equip learners with industry-relevant skills and internationally recognized qualifications across fields like Technology, Data Science, Management, Education, Law, HR, Digital Marketing, Supply Chain, Emerging Technologies, and Business Analytics.

upGrad emphasizes fostering an inclusive and diverse work environment, welcoming applicants to disclose any support needs during recruitment.

Role Overview

We seek a driven International Sales - Admissions Counselor to join our team in Riyadh, Saudi Arabia. Ideal candidates possess 2 to 5 years' experience in international sales, education consulting, or student recruitment with excellent communication and relationship management skills. This position entails guiding prospective students through academic program selection while meeting enrollment and revenue goals.

Key Responsibilities

• Act as a dependable education consultant for students pursuing international higher education options.
• Advise candidates on appropriate academic programs aligned with their education background and career goals.
• Oversee the end-to-end admissions sales process—from lead generation and qualification to counseling, application assistance, enrollment, and post-enrollment engagement.
• Deliver consultations via telephone, video calls, and virtual presentations to highlight program benefits.
• Consistently meet weekly and monthly targets for enrollment, revenue, and collections.
• Maintain strong rapport with prospective students through persistent follow-ups.
• Record all client interactions precisely within CRM systems.
• Keep informed about partner universities, admission prerequisites, visa regulations, and prevailing market trends.
• Work collaboratively with internal departments to ensure smooth student admission experiences.

Required Qualifications & Skills

• Exceptional verbal and written English communication abilities.
• Demonstrated background in international sales or admissions counseling within the EdTech or education sector.
• In-depth knowledge of international student recruitment and consultative sales methodology.
• Track record of consistently achieving or surpassing sales objectives.
• Strong skills in negotiation, handling objections, and managing relationships.
• Highly organized with excellent time management and diligent follow-up habits.
• Customer-centered, empathetic, and motivated to assist students in reaching educational aspirations.
• Familiarity with Microsoft Office suite and CRM tools is preferred.

Eligibility Criteria

• A bachelor's degree in any discipline is required; degrees in Business, Marketing, Education, or related areas are preferred.
• Between 2 and 5 years of relevant experience in international sales, admissions counseling, education consulting, or EdTech sales.
• Proven success in achieving enrollment and sales targets.
• Experience in CRM systems and sales tracking platforms is advantageous.
• Ability to perform effectively in a fast-paced, goal-oriented environment.
• Strong work ethic, adaptability, and proactive attitude toward accomplishing objectives.

Employment Details

• Position Type: Full-time
• Location: Riyadh, Saudi Arabia
• Work Schedule: Five days per week

Why Choose upGrad?

Join one of the fastest-growing EdTech firms globally and contribute to transforming global education. Collaborate with passionate professionals and top universities worldwide to support students in elevating their careers through education.