Administrative Assistant - Weekly Pay $20/hr

Job Overview and Location

This is a full-time contract role requiring in-person presence on the island of Oahu. The work locations alternate between Ala Moana and Kapolei offices in Honolulu, Hawaii. The expected work schedule is Monday through Friday during daytime hours.

Responsibilities

• Provide prompt and precise assistance to customers primarily via telephone communication.
• Ensure adherence to performance metrics including volume, timeliness, accuracy, and quality while addressing customer inquiries.
• Investigate routine customer questions and employ fundamental analytical and problem-solving approaches for issue resolution.
• Track and manage inquiry inventories and liaise with relevant internal departments as needed.
• Document and finalize customer service cases effectively to closure.
• Work collaboratively with colleagues, supervisors, and other departments to guarantee consistent and high-quality outcomes while complying with performance protocols.
• Engage customers through multiple channels such as written correspondence, face-to-face interaction, and offline data or project assignments.

Compensation and Benefits

The hourly wage ranges from $19 to $20, with payments made weekly. Eligible benefits—subject to job classification and tenure—may include medical, dental, and vision coverage; critical illness and accident insurance; retirement plans with both pre-tax and Roth post-tax options; voluntary life insurance; disability coverage; health spending accounts; transportation assistance; employee support programs; and paid time off including vacation and sick leave.

About the Employer

TEKsystems partners in business transformation by enabling clients to realize innovative solutions in a rapidly evolving environment. With a global workforce of 80,000 and service to over 6,000 clients including 80% of the Fortune 500, TEKsystems specializes in full-stack technology services and collaborates with forward-thinking leadership worldwide. The company values equal employment opportunity without discrimination based on protected characteristics. TEKsystems also engages responsible hiring practices in line with local ordinances such as the San Francisco Fair Chance and Massachusetts Lie Detector laws. The company incorporates Artificial Intelligence tools in its recruitment processes, maintaining human oversight for final hiring decisions.