Account Manager - Pulp & Paper

Overview

Join Quadra Group as an Account Manager in our Pulp and Paper division based ideally in Edmonton, Alberta. This full-time permanent role oversees a vibrant territory spanning Western Canada and the Northwestern United States. The position emphasizes building and nurturing long-term client relationships, expanding current accounts, and pursuing new business within the pulp and paper industry, particularly focusing on chemical applications. Expect up to 50% travel to engage directly with clients and foster partnerships.

Key Responsibilities

• Promote Quadra's comprehensive product range to new and existing customers through visits, calls, and industry events to generate revenue growth.
• Proactively identify and develop customer accounts via research, prospecting, and market analysis.
• Maintain strong, enduring customer relationships aligned with the company's strategies and core values.
• Deliver customized solutions addressing operational and technical requirements, especially for key accounts, enhancing customer satisfaction.
• Meet or exceed set sales and margin targets while supporting sales forecasting and financial planning.
• Secure new clients, ensure existing sales volumes, and manage contract negotiations and renewals.
• Analyze industry trends, market changes, and competitors to inform sales strategies and customer engagement.
• Complete and submit accurate sales documentation and reports promptly.
• Collaborate internally with product management, marketing, and other stakeholders to support sales and cross-selling initiatives.
• Represent Quadra at prominent industry events to promote the company and build sector relationships.

Qualifications and Skills

• Bachelor’s degree in Business, Commerce, Science, or Chemical Engineering preferred.
• At least 5 years of business development experience specifically in the pulp and paper industry.
• Strong knowledge of pulp and paper manufacturing processes, equipment, regulatory standards, and industry dynamics.
• Excellent negotiation, presentation, and communication skills covering both technical and value-based approaches.
• Highly self-driven with adaptability to evolving technologies and market conditions.
• Effective problem-solving skills with an ability to identify and meet customer requirements accurately.
• Strong organizational and planning capabilities with attention to detail.
• Proficiency in Microsoft Office and CRM systems, preferably Salesforce.
• Willingness to travel up to 50% across Canada and the United States, including overnight stays.
• Possession of a valid driver's license and passport is mandatory.

Employment Benefits & Culture

• Permanent, full-time role offering stable career growth.
• Competitive salary complemented by performance incentives.
• Flexible remote work options coupled with autonomy over territory management.
• Customized training programs supporting personal and professional development.
• Comprehensive benefits including medical, dental, health spending accounts, Employee Assistance Program, and virtual healthcare access.
• Generous time off including personal, sick, and vacation days.
• Wellness initiatives focusing on physical and mental health.
• Matched pension plan for long-term financial planning.
• Company-provided car, mobile phone, and internet expense coverage.
• Supportive, family-owned company culture valuing diversity, inclusion, and employee engagement.
• Award-winning workplace recognized as a Great Place to Work® and Best Managed Company for over 20 years.
• Opportunities for career advancement in a fast-growing environment.
• Engaging social activities and charitable involvement.
• Employee referral and recognition programs rewarding exceptional service and milestones.

Compensation

The expected annual base salary ranges from 73,400 to 114,700 CAD, varying according to skills, education, and experience. Total compensation also includes a rewarding incentive program and benefits.

Equal Opportunity Employer

Quadra Group values diversity and provides equal employment opportunities regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, gender identity, or disability status. Reasonable accommodations are available throughout the recruitment process. Gender-neutral language is used to foster an inclusive environment.