Accommodation Supervisor

About The Grace Westport Estate

Set to open in Spring 2026 along Ireland's stunning Wild Atlantic Way, The Grace Westport Estate embodies luxury and exceptional service at the heart of Westport, County Mayo. Join this premier hotel as it prepares to welcome guests with unparalleled hospitality.

Role Overview

The Accommodation Supervisor is instrumental in delivering a superior guest experience by overseeing room readiness, upkeep of public spaces, and daily housekeeping activities. This position ensures high standards of cleanliness and presentation are consistently met, supporting the seamless operation of room releases and guiding the housekeeping team towards excellence.

Key Duties

• Assist the housekeeping staff in preparing guest rooms and common areas in adherence to established procedures.
• Conduct rigorous room inspections using quality checklists before rooms become available for guests.
• Take responsibility for cleanliness, appearance, and condition throughout designated zones.
• Manage daily task assignments, pantry sections, and monitor inventory accuracy.
• Promptly report maintenance issues via company internal systems.
• Adjust daily housekeeping credits based on occupancy and operational needs.
• Ensure accurate recording of team members' working hours to align with productivity goals.
• Manage supplies such as chemicals, operating supplies & equipment, guest amenities, and linens to control costs.
• Support departmental leadership with budgeting and performance evaluations.
• Lead and reinforce training, grooming, and service excellence among staff.
• Oversee trolley stocking, workspace preparation, and daily housekeeping protocols.
• Exhibit flexibility by assisting across all housekeeping functions as needed.
• Encourage staff development through coaching and ongoing feedback.
• Maintain strict safety standards including proper use of chemicals and personal protective equipment.
• Ensure pristine conditions in rooms, corridors, public areas, and the surrounding estate grounds.
• Maintain operational consistency by following shift checklists and standardized processes.
• Support environmental goals through proper waste sorting and monitoring linen disposal.
• Act as liaison between the housekeeping team and management.

Required Experience and Capabilities

• At least one year of experience in hospitality, preferably with supervisory experience in a luxury hotel setting.
• Excellent organizational, communication, and interpersonal skills.
• A strong dedication to maintaining quality, safety, and continuous improvement.
• Leadership by example within a guest-centric, standard-compliant framework.
• Must have the legal right to work in Ireland.

Additional Information

The Grace Westport Estate is committed to equal opportunity employment, fostering a culture where diversity is valued and every individual is respected and included.