Customer Support Tele Sales Internship

About the Internship

This internship offers an opportunity to engage with existing customers to promote and sell a range of complementary and premium products from Sacred Herbs. Tasks involve persuasive communication to increase product sales, maintain detailed customer interaction records, and collaborate with support teams to ensure smooth order processing. Interns will also provide product information, respond to customer queries with professionalism, and gather customer feedback for continuous improvement.

Responsibilities

• Contact current customers to suggest additional and premium Sacred Herbs products.
• Enhance sales by upselling and cross-selling items such as Hair Color, Shampoo, Conditioner, Hair Masque, Serum, and other related products.
• Follow up with potential buyers who have shown interest or left items in their shopping cart.
• Clearly communicate product benefits, usage instructions, and details of ongoing offers and promotions.
• Resolve customer inquiries effectively to build trust using accurate product knowledge.
• Keep comprehensive records of customer conversations and interactions.
• Coordinate with customer support and operations teams to resolve order-related issues.
• Work towards achieving monthly targets for calls and sales conversions.
• Collect and report customer feedback to the management for further action.

Who Should Apply

• Applicants must be able to work full-time on-site throughout the internship duration.
• Ready to begin the internship between August 7 and September 11, 2026.
• Available for a two-month commitment.
• Ideal candidates include women seeking to begin or restart their careers as well as individuals with relevant skills and interests.

Additional Information and Requirements

• Applicants should have 1 to 2 years’ experience in sales and customer support roles.
• Preferably reside in New Delhi and be comfortable with a full-time in-office schedule.
• Must be willing to work six days per week (Monday to Saturday).
• Proficiency in Hindi for verbal communication and basic English verbal skills are necessary.
• Strong skills in persuasion, negotiation, and relationship building are required.
• Should exhibit a customer-centric attitude with excellent listening skills.
• Competence in Microsoft Excel, CRM platforms, and telephonic communications is essential.
• Ability to handle objections professionally and close sales effectively.
• A proactive and target-driven mindset is highly valued.

Compensation and Benefits

The internship provides a monthly stipend between 10,000 and 20,000 INR. Additional perks include a relaxed dress code.

About the Company

Organi Botanika India Private Limited is recognized as India's first brand to offer pH-neutral hair color and care products within the personal care segment. Their innovation includes the first-ever gray coverage hair color that suits 98% of Indian women, supported by technology from Singapore.