MIRZA SUFIAN BAIG

About

Customer-focused graduate with experience in accounts receivable calling and claims follow-up in a healthcare billing environment. Strong communication, problem-solving, and teamwork skills with familiarity in CRM tools and Microsoft Office.

Experience

• RCM Biller (AR Calling)
  Carepoint Health Management
  Sep 2024 – Feb 2025

Education

• B.Tech
  Malla Reddy Engineering College
  Civil Engineering · 2019 – 2023
• Qualification
  Trinity Junior College
  MPC · 2019
• Qualification
  Gowtham Model School
  2017

Skills

• Time Management
• Problem Solving
• Teamwork
• Collaboration
• Communication Skills
• Microsoft Excel
• Microsoft Word
• Microsoft PowerPoint
• Active Listening
• Conflict Resolution
• Patience
• HubSpot CRM
• Adherence to Standards
• HubSpot Service Hub
• Persistence

Courses & certifications

• HubSpot CRM · HubSpot Service Hub
• Customer Engagement Fundamentals · IBM SkillsBuild
• Full Stack Data Science and AI · Naresh IT Academy

🗣️ Languages

• English · Fluent
• Hindi · Fluent
• Telugu · Fluent