Telesales Agent

Role Overview

H&R Real Estate Brokerage, a unit of Amer Al Ghurair Group, seeks a highly motivated Telesales Agent based in Dubai. This position goes beyond simple call-making, demanding proactive conversion of leads into scheduled meetings. The successful candidate will manage existing and dormant leads, qualifying and booking appointments for the sales team, thereby driving revenue growth.

Key Responsibilities

• Manage and engage existing leads and database entries; avoid cold calling from external directories.
• Conduct thorough qualification of prospects assessing budget, timeline, and intent to eliminate non-serious inquiries from sales progression.
• Book confirmed meetings and perform follow-ups to ensure attendance.
• Maintain accurate and updated records in the CRM system, ensuring every interaction is logged and no leads are overlooked.
• Meet or exceed daily and weekly targets, with a strong focus on self-monitoring performance metrics.

Candidate Requirements

• Proven experience in telesales, preferably within real estate and especially in the Dubai market.
• Fluent spoken English; additional language skills are advantageous.
• Strong understanding of sales metrics including dials, connects, conversions, meetings scheduled, and show rates.
• High discipline in CRM management, experience with Bitrix24 is considered a plus.
• Professional demeanor, articulate communication skills, and a competitive spirit.

What We Offer

• Access to a substantial real estate database and a reliable CRM platform.
• A brokerage environment that promptly responds to inquiries and supports the sales process.
• An incentive-based commercial structure rewarding performance.

Additional Information

The role is located onsite in Dubai. Applicants should be results-oriented individuals who proactively manage their targets without excuses. Immediate availability to engage and drive sales targets is valued.