Supply Chain Data Analyst

About the Role and Company

Convergint is seeking a collaborative and outcome-focused Supply Chain Data Analyst to join our vibrant team culture. In this role, you will oversee vendor item master records and deliver insightful reporting and analytics that support the source-to-pay processes. Your tasks will primarily involve data entry, updating information, and resolving discrepancies while ensuring data accuracy and operational efficiency. This position plays a key role in supporting supply chain and sales teams and building strong, productive relationships with vendors and customers.

We value individuals with a dedication to delivering outstanding service to customers, colleagues, and communities, integrity, accountability, and a strong desire for continuous personal and professional growth. Our culture emphasizes inclusion and empowers everyone to be their best selves both at work and in life.

Convergint has two decades of steady growth and excellent industry performance. Our goal is to be recognized as our customers' premier service provider. Guided by our 10 core values, we foster an unmatched culture that makes us the leading global service-based systems integrator. We take pride in safeguarding our customers and communities through our tailored solutions.

Key Responsibilities

• Create, update, and manage item records in designated systems accurately.
• Ensure item data integrity including complete descriptions, classifications, units, vendor data, pricing, and more.
• Perform routine audits to identify and resolve errors, duplicates, and outdated records.
• Manage the full lifecycle of item records including creation, modification, and retirement.
• Provide support for item master data management including troubleshooting and assisting with system improvements.
• Engage continuously with suppliers, manufacturers, and distributors, potentially negotiating pricing, discounts, credit terms, and logistics.
• Contribute to development and adoption of best practices for item master data management.
• Collaborate with Supply Chain leadership to implement process optimizations, demand planning, and ensure transparency and fairness.
• Work alongside global teams to standardize processes and unify reporting across regions.
• Deliver reports and data analytics to Supply Chain leadership to identify trends, address discrepancies, and support accurate forecasting.
• Build and maintain positive, cooperative internal and vendor relationships over time.
• Operate in compliance with all relevant provincial, state, and local laws, as well as company health and safety standards.
• Consistently embody the role of "our customer’s best service provider," ensuring Convergint remains the first service choice.
• Collaborate with team members to enhance company operations continuously.
• Keep current with all company policies and present a professional image in conduct and appearance.
• Perform other necessary duties as assigned.

Required Skills and Qualifications

• Exceptional attention to detail with strong analytical capabilities to solve problems.
• Excellent verbal, written, and interpersonal communication skills, adept at engaging diverse internal and external stakeholders.
• Proficient with Microsoft Excel, Word, and Outlook.
• Advanced knowledge of financial software related to purchase order entry, accounts payable, and inventory management.
• Strong negotiation and financial literacy skills, including understanding accounts receivable/payable and purchase/work orders.
• Excellent organizational skills, capable of managing simultaneous projects and tasks.
• Ability to adapt flexibly to evolving priorities, workflows, team structures, environments, and technology.
• Self-motivated and deadline-oriented in a fast-paced setting.
• Ability to work independently with resourcefulness and persistence.
• Demonstrates initiative through proactive engagement and opportunity identification.

Educational and Experience Requirements

• Diploma or certificate in Business Administration or Purchasing is mandatory.
• Supply Chain Management Professional (SCMP) designation is highly preferred.
• At least five years of procurement experience involving elements of the supply chain.
• Five or more years of experience in negotiation and vendor management preferred.
• A minimum of five years' experience in customer service is necessary.
• Familiarity with Ivalua, Salesforce, and NetSuite platforms is highly advantageous.
• Relevant industry experience in electrical, security, building automation, or fire systems is required.

Employee Benefits and Culture

Convergint is committed to fostering an accessible, supportive, and inclusive environment that allows individuals from various backgrounds to reach their full potential. Our comprehensive benefits include:

• Paid company holidays and leave.
• Immediate access to comprehensive benefit plans including medical and dental coverage.
• Employer contributions to retirement savings plans (RRSP).
• A workplace culture dedicated to safety.
• Employee assistance programs.
• Tuition reimbursement opportunities.
• Competitive salary and performance-based compensation schemes.
• Corporate Social Responsibility initiatives.
• Additional perks to support employee well-being and growth.

We uphold a strong commitment to diversity and inclusion and operate as an Equal Opportunity Employer.