Society Manager

Role Overview

This position entails managing all daily operations and upkeep for a residential community, ensuring the efficient functioning of various service departments.

Key Responsibilities

• Supervise and coordinate activities of security personnel, housekeeping, maintenance teams, and other service workers.
• Address and resolve inquiries, complaints, and service demands from residents promptly.
• Oversee maintenance works and guarantee seamless society operations.
• Liaise with external vendors, contractors, and service providers to ensure quality service delivery.
• Monitor employee attendance, evaluate work quality, and enforce discipline within the staff team.
• Manage and maintain comprehensive society documentation including records, reports, and billing information.
• Conduct periodic inspections to uphold cleanliness, safety standards, and proper property maintenance.
• Collaborate with the society committee by providing regular progress and status updates.