Senior Technical Product Manager - Integrations

About Auror

Auror is a New Zealand-founded company dedicated to combating the $150 billion global issue of theft and Organised Retail Crime. We collaborate with leading retailers across the US, Canada, Australia, New Zealand, and the UK to reduce violent retail crime by 50% within five years, leveraging innovative technology and data connections to protect people and communities.

We embrace the responsible use of AI to advance our impact, whether in trend detection, customer support, or internal processes, encouraging curiosity in AI applications across all roles.

Role Overview

This position focuses on evolving Auror into the premier platform aggregating diverse retail crime prevention data. You will lead the growth, strategic planning, and execution of product integrations, connecting Auror with other crime prevention systems including our Retail Crime Intelligence Hub. Collaborating deeply with design, engineering, and cross-functional teams is fundamental, ensuring solutions are customer-centric and impactful.

Key Responsibilities

• Engage directly with customers, integration partners, and stakeholders to thoroughly comprehend challenges, technical parameters and represent customer perspectives throughout the product lifecycle.
• Develop and maintain the product vision and roadmap aligned with customer needs and organizational objectives.
• Ensure consistent delivery of high-quality products by collaborating closely with engineering, design, data, and commercial teams, balancing technical feasibility with business value and customer outcomes. Lead go-to-market efforts to drive adoption.
• Stay informed on industry trends and new technologies to foster innovative solutions that maintain competitive advantage.
• Provide strategic leadership to secure product-market fit, scalability, and return on investment, continuously monitoring the competitive environment.
• Identify and thoughtfully integrate AI opportunities into the platform, promoting ethical AI practices through cross-team collaboration.
• Define and monitor key performance indicators, communicating progress and insights to stakeholders and the broader company.

Requirements

• Demonstrated success in delivering B2B SaaS products to market.
• Strong customer-centric approach to product roadmap development and design.
• Ability to manage high-level strategies and contribute hands-on to implementation.
• Data-driven mindset for continuous product improvement and strategy formulation.
• Strategic thinker with proven influence on product direction.
• Commercially savvy, with experience managing product financials effectively.
• Proven capability to deliver quality products rapidly and reliably.
• Technical expertise relevant to integrations, with familiarity in working with APIs.
• Excellent verbal and written communication skills, with empathy and social intelligence to effectively engage diverse stakeholders.
• Self-motivated, highly organized, proactive, and focused on driving momentum.

Nice to Have

• Experience with platform or integration products, including API ecosystems.
• Background in managing products at a global scale with cross-regional teams.
• Innovation exposure to AI and machine learning technologies.
• Experience collaborating with partner service providers to optimize customer value.

Diversity and Inclusion

Auror fosters an inclusive culture that values diversity in race, gender, sexual orientation, family status, religion, ethnicity, nationality, disability, veteran status, and age.

Benefits

• Competitive salary within the range of 145000 to 210000 NZD, depending on experience level (IC4 to IC5).
• Annual bonus eligibility of 5500 NZD upon achieving revenue goals.
• Employee share ownership opportunities in a company making meaningful community impact.
• Support for work-life balance including a shorter workweek with Friday afternoons off at full pay.
• Comprehensive health insurance fully covered by the company through nib health insurance.
• Focus on mental and physical wellbeing, including wellness days and up to 750 NZD annually for expert wellness sessions.
• Generous paid parental leave: 12 weeks for birth parents and 6 weeks for non-birth parents covering birth, adoption, or surrogacy, effective immediately upon joining.
• Opportunities for personal development through courses, conferences, and events.
• Regular team lunches and social activities during work hours to foster team spirit.

Additional Information

The role reports to the Director of Product Management based in New Zealand. Applicants are encouraged to submit a cover letter conveying their interest and motivation for the role. The company welcomes candidates who may not meet every criterion but demonstrate passion and alignment with Auror’s mission and values. Accessibility support is available upon request.