Senior Manager, Global Retail

Role Overview

Uber Eats seeks an experienced and passionate leader with a strong background in retail and partnerships to manage and expand relationships with key merchant partners. This position involves managing a strategic portfolio, fostering robust connections with major merchants and their executives, and creating innovative approaches to boost growth within Uber's ecosystem.

Key Responsibilities

• Build and maintain executive-level relationships with grocery merchant leaders and their teams, understanding their needs and motivations.
• Design and implement strategic plans to engage and grow business with large grocery merchants, including identifying new partnership chances and driving order and revenue growth.
• Utilize data analytics to enhance merchants' storefront experiences, merchandising, and marketing efforts, continuously seeking improvements.
• Coordinate with operations and merchant teams to ensure optimal product assortment, pricing, and promotions, delivering outstanding customer experiences.
• Collaborate cross-functionally with internal leadership in Sales, Marketing, Product, Operations, and Finance to ensure smooth merchant integrations and program execution.
• Identify and leverage emerging technologies and market trends to improve merchant offerings.
• Provide strategic thought leadership, pushing innovative collaboration within the grocery and retail sectors.

Qualifications

• At least 10 years of experience in retail, CPG, e-commerce, or grocery sectors with demonstrated success in managing strategic partnerships.
• Preferred experience leading an account management or partnership team.
• Bachelor's degree required.
• Familiarity with grocery and retail market trends, customer expectations, and competitive landscape.
• Proven skill in designing and executing go-to-market strategies for new retail, grocery, or e-commerce products/services.
• Strong business insight with ability to anticipate and address business challenges.
• Excellent relationship management and negotiation abilities.
• Effective communication and presentation skills to convey complex concepts to diverse stakeholders.
• Track record of successful cross-functional collaboration across sales, marketing, product, operations, and finance.
• Enthusiasm for Uber Eats' mission and belief in strategic partnerships as drivers of grocery and retail innovation.

Compensation and Benefits

The salary range for this role in New York City is approximately $203,000 to $225,000 annually. Employees may be eligible for bonuses, equity awards, a 401(k) plan, and various other benefits.

Work Environment

While this position is remote, Uber encourages collaboration by requiring most employees to spend at least half their time in-office unless fully remote work is approved. Some roles may require full-time office presence.

Equal Opportunity Statement

Uber is committed to providing equal employment opportunities to all qualified candidates regardless of gender, race, disability, veteran status, or other legally protected categories. Accommodations are available upon request for applicants with disabilities.