Sales Engineer - Instrumentation

Job Overview

This role requires a minimum of one year experience in sales or technical sales within instrumentation products, focusing on managing customer requests and driving sales by providing technical and commercial expertise.

Key Responsibilities

• Respond to customer inquiries and develop techno-commercial quotations to close sales orders efficiently.
• Maintain detailed knowledge of instrumentation products including pressure and temperature gauges, various transmitters, level and flow instruments, control valves, actuators, and related accessories.
• Analyze and interpret customer technical documents such as P&IDs, datasheets, and specifications to recommend appropriate solutions.
• Liaise with suppliers, procurement, and logistics teams to ensure timely execution and delivery of orders.
• Develop cost estimates, pricing models, and prepare tender and technical-commercial proposals.
• Build and strengthen relationships with existing customers to encourage repeat business through consistent follow-up.
• Collaborate with field sales engineers to offer technical support for product selection and to facilitate order processing.
• Maintain and update CRM/ERP systems with customer enquiries, quotations, orders, and related information.
• Address customer concerns regarding product details, delivery timelines, and after-sales service.
• Meet sales targets whilst ensuring high levels of customer satisfaction.
• Utilize strong communication, negotiation, and interpersonal skills alongside MS Office and ERP/CRM software proficiency.

Preferred Candidate Profile

• Experience: At least one year in internal, inside, or technical sales specifically within instrumentation products.
• Education: Diploma, Bachelor of Engineering, or Bachelor of Technology in Instrumentation, Electronics, Electrical, Mechanical, or similar engineering disciplines.
• Product Expertise: Familiarity with pressure, temperature, flow, level instrumentation, control valves, actuators, accessories, and process instrumentation.
• Industry Background: Prior work in instrumentation, industrial automation, process control, oil & gas, EPC, petrochemicals, power sector, water treatment, manufacturing, or industrial trading sectors.