Sales Development Representative

About 20:20 Innovation

At 20:20 Innovation, we proudly partner with over 2,000 firms, providing technical training, practical tax assistance, practice management, marketing content, and more. Our mission is to help firms expand their client base, advise on client growth, diversify service offerings, and thrive amid evolving industry landscapes. We are experiencing rapid growth in both our core membership and additional services and foster a friendly working environment driven by our core values: Trust and Collaboration, Agility and Innovation, Integrity, and Inspiring Community.

Role Overview

The Sales Development Representative will be an integral member of our sales team, working full-time from our Coleshill office for three days with two days remote. Reporting to the New Sales Team Lead and Business Development Manager, the role is focused on generating new business through proactive outbound outreach to prospective clients, with the key objective of arranging high-quality meetings for the sales team.

Key Responsibilities

• Conduct a high volume of outbound calls to potential client firms.
• Initiate conversations, identify client needs, and qualify genuine sales opportunities.
• Use consultative selling techniques to engage and build rapport over the phone.
• Maintain consistent high activity levels and effective time management to convert efforts into results.

Candidate Profile and Skills

• Energetic and confident phone presence capable of making numerous daily outbound calls.
• Exceptional verbal communication with the ability to quickly establish rapport with new contacts.
• Resilient mindset to handle rejection and maintain positive momentum.
• Strong written communication skills to craft personalized outreach messages that effectively engage prospects.
• Self-motivated, results-driven, and organised with strong prioritization and time management abilities.
• Adaptable quickly, able to respond to questions and objections smoothly.
• Curious and open to coaching, eager to develop and succeed within a team environment.
• Proficient in MS Office and general IT skills.

Desirable qualifications include prior experience in outbound or telephone-based sales roles and familiarity with CRM systems.

Benefits and Perks

• Competitive salary package with commission opportunities.
• Rapid career progression for high performers.
• Annual leave entitlement of 25 days plus bank holidays, complemented by an additional 3 days from the company.
• Wellness and social advantages including Cashplan, Employee Assistance Programme, team volunteering, and company away days.
• Flexible annual leave options (buy/sell).
• Pension scheme participation.
• Access to various employee discounts, vouchers, and cashback programs.
• Hybrid work model accommodating office and remote days.
• Life insurance coverage at three times basic salary.
• Complimentary parking facilities.