Sales Account Manager

About Universe Distribution Qatar

Universe Distribution is a prominent distributor of leading industry brands such as Panduit, Rittal, Estap, and Transition Networks. The company serves Qatar by delivering high-quality products and solutions that support various industrial and infrastructure projects. It partners closely with global manufacturers to secure reliable supply chains, offer technical assistance, and maintain product availability. The team fosters strong collaborative relationships with both vendors and clients to drive growth and ensure sustained business success in the region.

Role Overview

The Sales Account Manager is a full-time, on-site position based in Qatar focusing on managing key client accounts and fostering strong, ongoing relationships. Responsibilities involve regular client interactions through meetings and calls to maintain satisfaction and identify growth opportunities. The role encompasses lead generation, preparing quotes and proposals, negotiating sales terms, and closing deals that align with company sales objectives. Coordination with internal departments ensures seamless delivery and resolution of customer concerns, supported by accurate product and technical details.

Key Duties and Responsibilities

• Manage a portfolio of major accounts by building enduring client partnerships.
• Proactively seek new business possibilities and generate qualified leads.
• Develop quotations and proposals tailored to client needs.
• Negotiate sales agreements and close deals according to targets.
• Collaborate internally to schedule deliveries and resolve customer issues promptly.
• Maintain CRM records and track sales metrics for forecasting and market insight.

Qualifications and Skills

• Proven ability in account management with a focus on long-term client relations.
• Strong commitment to customer service excellence, capable of responding to inquiries and resolving problems swiftly.
• Experienced in lead identification, customer prospecting, and opportunity qualification.
• Superior communication skills for effective presentations and negotiation.
• Background in B2B sales, preferably with industrial, networking, or related products.
• Ability to work on-site in Qatar and travel to client locations as needed.
• Excellent organizational skills with meticulous attention to detail and follow-through.
• Familiarity with CRM platforms and common office tools such as Excel, Word, and PowerPoint.
• Bachelor’s degree in Business, Marketing, Engineering, or equivalent experience.
• Fluent in English; proficiency in Arabic is beneficial.