Response Coordinator

Role overview

This is a full-time, hands-on nonprofit role focused on helping communities recover after disasters and supporting children’s return to school. The coordinator provides broad program support in a flexible response setting, with duties spanning volunteer coordination, work queue oversight, assessments and scope identification, and relationship management with local beneficiaries.

Reporting line

• This position reports to the Project Manager or Operations Manager.
• No roles report into this position.
• Approximate number of direct reports: 0.

Core duties

• Support the wider program team wherever gaps or urgent needs appear.
• Manage the field work queue by arranging and carrying out assessments, setting up new work locations, and maintaining worksite progress and completion records in the organization’s database.
• Assist with volunteer coordination, including outreach, communication, base and site orientation, scheduling, and overall on-program volunteer management.
• Provide financial and logistics support such as cash counts, vendor invoice handling, coordination with off-program financial support, and vendor liaison work as needed.
• Monitor material consumption, work records, and related data in Salesforce.
• Help lead field teams by coordinating volunteer Team Leaders and providing troubleshooting support and translation where required.
• Work with the Project Manager and Operations Manager to arrange transport and telecommunications for field teams.
• Support procurement of construction supplies, tools, and materials for project sites as construction-related work arises.
• Contribute to base management and day-to-day program operations.
• Review, adapt, and implement health and safety procedures across sites, including risk assessments, incident reporting, training, and documentation.
• Carry out additional duties as assigned.

Requirements

• A high school diploma or an equivalent qualification is mandatory.
• Prior humanitarian work is required.
• Previous experience with All Hands and Hearts is preferred.
• One to two years of construction logistics experience is preferred.
• Fluency in at least one local language or dialect used in the project region is strongly preferred.
• A valid driver’s license is required.
• The candidate must be able to obtain and maintain the necessary visas.
• Strong written and spoken English communication skills are essential.
• Comfort using Google Workspace, especially Google Docs and Google Sheets, as well as Microsoft Office.
• The ideal applicant should be highly organized, detail-focused, and process-driven.
• A flexible approach to handling multiple tasks and prioritizing work is important.
• Ability to manage a heavy workload in a fast-moving environment is needed.

Working conditions

• Work is carried out constantly outdoors in difficult weather conditions.
• Items weighing up to 40 lbs may need to be moved frequently on site or at base.
• Regular computer use is expected.
• The role requires the ability to stay in one position when needed.
• Frequent travel is part of the job.
• Staff live in a communal setting.
• The work environment can involve high-stress situations in an immediate post-disaster context with limited amenities.

Compensation and benefits

• Typical starting pay is USD 850 to USD 1,038 per month.
• Highly qualified candidates with prior experience in this role may earn up to USD 1,225 per month.
• Room and board are provided.
• Monthly R&R breaks with an allowance are included.
• Visa extension reimbursement is offered.
• Travel to and from the program location is covered.
• Emergency medical coverage for injury or illness is included.
• Costs linked to COVID-19 entry requirements are covered.

Equal opportunity and inclusion

The organization states that it values diversity, inclusion, and social justice, and welcomes candidates of all racial identities, ethnicities, sexes, nationalities, gender identities and expressions, physical and mental abilities, sexual orientations, ages, spiritualities, perspectives, and socioeconomic backgrounds. It is an equal opportunity employer and considers all qualified applicants without discrimination based on sex, gender identity, sexual orientation, race, color, religion, national origin, disability, veteran status, age, or other protected characteristics.

Health and vaccination note

COVID-19 vaccination is no longer required for staff on program, although it is still strongly recommended along with other standard and travel immunizations advised by the CDC and WHO.