Reservation Agent

Job Overview

Safari Gigs is seeking a Reservation Agent based in Zanzibar A, Northern Region, Uganda. The ideal candidate will have substantial experience in the hospitality sector, particularly within hotels or tour operation services.

Key Responsibilities

The Reservation Agent will be responsible for managing booking inquiries and facilitating smooth reservation processes while maintaining a high level of accuracy and customer satisfaction.

Candidate Requirements

• Possess between 2 to 5 years of relevant experience working in hotels or as part of tour operator teams.
• Demonstrate strong computer proficiency to efficiently handle reservation software and communication tools.
• Exhibit excellent written and verbal English communication skills.
• Maintain exceptional attention to detail ensuring accurate bookings and customer information.
• Adopt a customer-centric approach, prioritizing client needs and service quality.