Receptionist

Company overview

Master Power provides advanced power solutions for industrial, commercial, and government use around the world. Established in 1962, the business brings together long-standing manufacturing expertise and modern engineering to create dependable fuel-powered generators and industrial process solutions designed for efficiency and durability. It manages the entire project journey, from engineering and global sourcing to manufacturing and logistics, with a focus on reliable performance, operational savings, and long-term readiness.

Role summary

This full-time, on-site position is based in Richmond Hill, Ontario, Canada. The Receptionist will be the first point of contact for visitors and callers, handle general questions, and provide day-to-day administrative help to the office team.

What the role involves

• Welcome guests and visitors in a professional and friendly manner.
• Answer incoming telephone calls and route them to the right person or department.
• Respond to routine inquiries from customers, vendors, and internal staff.
• Manage the front desk area so it remains organized and presentable.
• Help with scheduling and calendar-related coordination as needed.
• Support office administration tasks such as filing, record updates, and document handling.
• Assist in keeping communication flowing smoothly between customers, vendors, and internal teams.
• Provide basic administrative support whenever required.
• Support coordination across sales, engineering, operations, and management when needed.

What the company is looking for

• Someone who is professional, dependable, motivated, and comfortable working in an office environment.
• A self-driven person who can take initiative, stay organized, and complete assigned work responsibly.
• A candidate who communicates clearly and politely with customers, visitors, vendors, and colleagues.
• A person who is willing to learn the company’s communication style, office procedures, and administrative systems.
• Someone who can accept feedback, stay focused on improvement, and perform consistently over time.
• A team player who can also work independently when needed.
• Someone who maintains confidentiality and helps keep the workspace tidy and orderly.

Qualifications and background

Completion of high school is mandatory. Prior professional experience is required, especially in customer-facing settings such as reception, customer service, retail, hospitality, administration, or a similar professional role. Previous receptionist or office administration experience is beneficial but not essential.

Additional traits and skills

The ideal candidate should be well spoken, courteous, customer-oriented, and comfortable being the first point of contact for the company. Strong verbal and written communication, good time management, attention to detail, follow-up, record-keeping, and filing skills are important. Basic computer ability is also needed, including confidence with Microsoft Word, Excel, and Outlook, along with a willingness to learn internal office tools or tracking systems.

About the company culture

Master Power values responsibility, initiative, professionalism, and continuous improvement. The role suits someone who is eager to learn, open to guidance, and motivated to grow while contributing to a well-run office environment.

Company website

More information about the company is available on its official website.