Quality Assurance Coordinator

About Nelson City Council

Nelson City Council envisions Whakatū Nelson as a vibrant, innovative, and prosperous city where the community is inclusive, resilient, and connected with strong care for each other and the environment.

Role Overview

We are seeking a proactive and well-organized Quality Assurance Coordinator to join our Regulatory Building team. This role is critical in taking full responsibility for the systems, processes, and initiatives that uphold our Building Consent Authority (BCA) accreditation and quality assurance framework. The position requires collaboration across teams to guarantee adherence to regulatory standards, enhance quality assurance methods, and foster ongoing improvements.

Key Duties

• Manage and maintain quality systems, procedures, and documentation relating to building regulatory compliance.
• Coordinate and conduct internal audits as well as activities supporting accreditation processes.
• Keep abreast of legislative and regulatory changes impacting the BCA quality standards.
• Maintain compliance documentation, registers, and fulfill reporting obligations.
• Provide guidance, training, and quality assurance support to staff members.
• Promote continuous enhancement initiatives within regulatory services.
• Develop and maintain solid relationships with internal stakeholders, external agencies, and customers.

Profile of Ideal Candidate

• Strong communication and customer relation capabilities with exceptional relationship management skills.
• Experience working with quality assurance or quality management systems.
• Excellent skills in process improvement and maintaining detailed documentation.
• Demonstrated experience in performing and organizing audits and compliance activities.
• Proficiency in business systems, digital tools, databases, and Microsoft Office applications.
• Relevant background in business administration, quality management, IT, or comparable disciplines.
• Possession of qualifications or knowledge related to the Building Act, Building Code, or regulatory frameworks is highly desirable.

Benefits and Workplace Culture

• Access to wellbeing leave, programs, and initiatives designed to support personal health.
• Fully subsidized health insurance coverage for employees.
• Flexible work environment including options for hybrid work to support work-life harmony.
• Generous vacation and leave entitlements.
• Opportunities for learning, growth, and professional development.
• Employee perks including discounts and various benefits.
• Chance to contribute to projects that positively influence the community’s wellness and future.
• Enjoy a location with proximity to mountains, beaches, and national parks.

Additional Information

Applications close on Sunday, 16 August 2026, but may close earlier if a suitable candidate is found. Nelson City Council values diversity, equity, and inclusion and encourages applicants from all backgrounds including different ethnicities, cultures, LGBTQ+ communities, neurodivergent people, and those with disabilities. Assistance for application processes is available upon request.