Partner Integration Manager (APAC/EMEA)

About Netflix and the Team

Netflix ranks among the global leaders in entertainment services, boasting over 300 million paid subscribers across more than 190 countries. Members enjoy a vast selection of TV shows, movies, and games spanning various genres and languages, with flexible playback and plan options.

The CPOP Partner Integration & Operations group collaborates with a broad range of partners such as studios, broadcasters, licensors, creative agencies, metadata specialists, and post production providers to ensure high-quality assets enable an optimal viewer experience across Netflix's content library. The team's guiding principle is to cultivate agile and innovative partnerships that set new industry benchmarks.

Role Overview

The Partner Integration Manager acts as a vital link between our content partners, internal launch teams, and external fulfillment partners. You will work closely with product units including New Content Experiences, Product Merchandising, and Engineering to establish new delivery and ingestion workflows to elevate member satisfaction. Responsibilities include reviewing content partner assets, supporting deal negotiations, coordinating final content delivery, and managing relationships with media processing vendors to ensure services meet defined scopes, quality, rates, and KPIs.

Expertise in media processing, Netflix's technical specifications, and related technologies will enable you to assist content and vendor partners effectively. The role also offers opportunities for cross-training across related expertise areas such as metadata and creative promotion to advocate for partner success. You will form strong connections with cross-functional teams to expedite and enhance licensed content delivery and ingestion.

Functioning as a "player leader," you will support the Partnerships director in decisions about system roadmaps, workflow improvements, and expanding support models to align with licensing goals and deliver an ideal member experience.

Desired Attributes

• Empathy and relationship-building skills fostering trust and collaboration.
• Confidence to challenge existing practices and devise innovative solutions.
• Influential communication to keep projects moving forward effectively.
• Strong problem-solving aptitude breaking down complexities into actionable steps.
• Self-driven approach anticipating stakeholder needs proactively.
• A data-centric mindset focused on continuous improvement.
• Ability to thrive independently in a dynamic, ambiguous environment.
• Exceptional cross-team communication with urgency and influence.
• Commitment to Netflix culture and teamwork ethos.

Technical Expertise

• Extensive knowledge in media processing and localization across various formats and technical specifications.
• Solid background in broadcast and streaming technologies including post production, QC, and related product deliverables like artwork and metadata.
• Experience managing clients within the media processing and entertainment sectors.
• Familiarity with global organizational dynamics and multi-region collaboration.
• Advanced verbal communication and stakeholder influence capabilities.
• Analytical and innovative thinking grounded in data insights.
• Willingness to travel internationally as required.

Additional Preferred Skills

• Experience with Direct Delivery and Direct Ingestion platforms and tools.
• Knowledge of AI applications in post production workflows.
• Proficiency in Airtable.

Key Responsibilities

• Lead educational initiatives for Content Partners on Netflix’s Direct Delivery systems and pre-assessment requirements.
• Support local leadership teams in managing content partner engagements where direct delivery is applicable.
• Oversee execution of pre-assessment projects, managing all contributing internal teams.
• Serve as primary contact for media processing vendors on assigned content partner projects.
• Represent vendor and partner media processing interests in internal deal-related working groups.
• Analyze error codes and issue data for new content types to enable proactive delivery adjustments.
• Collaborate with engineering and product teams to align on current technical specifications and delivery standards.
• Partner with the VIS team to develop KPIs measuring delivery speed, effectiveness, and quality for direct delivery efforts.

Inclusion & Equal Opportunity

Netflix is committed to fostering an inclusive interview experience. Candidates requiring accommodations during the hiring process may request adjustments through their recruiting contact. We value diversity highly and are dedicated to creating teams strengthened by a wide range of perspectives. Discrimination on any basis including race, gender, religion, age, disability, or any other protected category is strictly prohibited.