Operational Services Officer (Ward Services)

About the Role

As a key member of the Operational Services team at Gladstone Hospital, you will help ensure the smooth functioning of the hospital's ward services by supporting patient movements, assisting clinical staff, and maintaining a safe and clean environment.

Key Responsibilities

• Safely assist patients with transfers and porterage to appointments and treatment areas.
• Work collaboratively with nurses and healthcare teams by assisting with patient care activities such as lifting, turning, escorting patients, shaving, and other personal care tasks.
• Complete various non-clinical duties that support clinical teams in delivering high-quality patient care.
• Carry out cleaning responsibilities to help preserve a safe, hygienic, and welcoming environment for patients, staff, and visitors.

Candidate Profile

• Excellent communication skills with a genuine interest in helping others and fostering positive relationships with patients, visitors, and colleagues.
• Ability to work independently while being a dependable and cooperative team member.
• A strong commitment to infection control by consistently adhering to safe work practices.
• Pride in providing outstanding service and contributing to an inclusive, respectful, and safe workplace atmosphere.

Compensation and Benefits

• Hourly wage ranging from $40.42 to $43.12.
• Employer superannuation contribution at 12.75%.
• Leave loading of 17.5%.
• Flexible work-life balance with a variety of duties.
• Access to Employee Assistance Program (EAP) for support.
• Discounted private health insurance options.
• Fitness Passport for health and wellbeing.

Additional Requirements

Employment is conditional upon the employee maintaining vaccination against vaccine preventable diseases as specified in the role guidelines.

How to Apply

• Submit a current CV or resume including referees.
• Provide a one to two-page cover letter outlining how your experience, skills, and values meet the key responsibilities and expectations of the role.
• Include any additional forms or evidence as requested in the role description.

Contact and Application Deadline

For assistance, contact [email protected] quoting Job Ad Reference GL6H689463. Applications close on Sunday, 1 November 2026.

Our Commitment

We are dedicated to fostering an inclusive workplace culture within Queensland's public sector that embraces human rights and diversity.