Online Assistant

About Woolworths Supermarkets New Zealand

Woolworths Supermarkets New Zealand operates over 185 stores with a team exceeding 20,000 members across Aotearoa. Our mission is to enhance the daily lives of Kiwis by delivering excellent service and innovative solutions. We foster a friendly, pragmatic environment where fresh ideas are welcomed, and teamwork is a priority. Our commitment extends to serving more than three million New Zealanders weekly.

Role Overview

• Accurately and efficiently pick and pack orders for our online customers while maintaining safety standards.
• Coordinate with various departments to manage out-of-stock items, substitutions, and respond to queries related to online orders.
• Maintain a proactive and positive attitude towards health and safety for yourself and those around you.

Candidate Profile

• Possess a strong customer service mindset.
• Make decisions that prioritize customers within established processes and systems.
• Collaborate well within a team environment and communicate effectively.
• Be prepared to stand for the duration of your shifts.
• Exhibit a friendly demeanor and welcoming attitude.

Benefits

• Access to Everyday Rewards team card offering discounts, bonus points on groceries, and discounted online delivery.
• Discounts on banking and insurance products including health and life insurance.
• Opportunities for career growth within a large and interconnected group of over 200,000 employees.

Inclusion and Support

Woolworths Group values diversity, equity, inclusion, and belonging as central to our purpose. We embrace a workplace where all team members are encouraged to be their authentic selves and reach their full potential. We welcome applications from all candidates and are committed to providing support for adjustments throughout the hiring process upon request.