Mortgage Loan Processor - Reverse Mortgage Specialist

About Mutual of Omaha Mortgage

Mutual of Omaha is a respected Fortune 300 company, renowned for its strong brand and loyal customer base. The Mortgage division embodies hometown values, prioritizing responsibility and care for both customers and employees. They provide comprehensive lending services covering Forward and Reverse Mortgages, including a full range of residential financing options, refinancing, specialty loans, and Home Equity Conversion Mortgages (HECM). The team is composed of experienced Loan Officers supported by an exceptional operations staff, fostering growth internally and working collaboratively to meet the mortgage needs of clients.

Role Summary

This position requires prior experience specifically in Reverse Mortgage processing. The chosen candidate will efficiently handle a complete portfolio of mortgage loan applications, ensuring adherence to regulatory standards and thorough completion.

Key Responsibilities

• Manage and process an active pipeline of mortgage loan files accurately and effectively.
• Review loan applications to verify compliance with regulations and document completeness.
• Precisely enter relevant loan details into operational platforms.
• Order necessary ancillary services such as title reports and property appraisals.
• Secure underwriting conditions by coordinating with loan officers and applicants.
• Update loan statuses and information through FHA Connection as required.
• Maintain communication channels concerning pipeline and file progress with retail sales teams and management.
• Collaborate with operational units to develop efficient workflows.
• Complete all required procedural checklists and documentation.

Qualifications and Experience

• At least two years of practical experience in processing reverse mortgage loans.
• Bachelor’s degree is preferred but not mandatory.
• Proficient computer skills, with an aptitude for mastering new software systems.
• Familiarity with Microsoft Office suite.
• Strong customer service abilities coupled with excellent time management.
• Highly driven and capable of thriving in a fast-paced, competitive sector.

Compensation and Benefits

This role offers an hourly wage ranging from $24 to $30. Benefits include:

• Vacation accrual based on pay periods with maximums adjusted by tenure.
• 40 hours of paid sick leave after 90 days of employment, with additional state-specific provisions.
• Nine paid holidays plus one floating cultural celebration day annually.
• Multiple PPO medical insurance plans, including a High Deductible Health Plan option.
• Dental and vision coverage.
• Company-paid life insurance policy.
• 401(k) plan with a generous employer match.
• Optional additional benefits such as optional life insurance, flexible spending account, pet insurance, and more.
• Free access to legal services.
• Employee loan programs.
• Fully remote work arrangement.

Equal Opportunity Statement

Mutual of Omaha Mortgage is an Equal Opportunity Employer committed to welcoming applicants from diverse, talented, and qualified backgrounds.