Monitor/Aide

About the Role

First Student is actively recruiting for the position of Monitor/Aide, dedicated to upholding the company's high standards in safety and customer service. This role involves overseeing operations, managing daily bus route activities, and supporting drivers to ensure safe transit routes. The pay rate for this position is $20.15 per hour.

Key Benefits

• Opportunities for significant career growth due to the company's extensive North American presence
• A positive and fulfilling work atmosphere

Primary Duties

• Familiarize with the route and continuously observe the well-being of passengers during transit
• Report behavioral issues and conditions at stops to the driver
• Support bus pre-trip and post-trip inspections
• Assist students with boarding and disembarking the bus
• Maintain effective communication and cooperation with school staff, students, and parents
• Participate in all safety briefings and training sessions
• Lead emergency evacuations, including use of the emergency exit door
• Manage opening and closing of service doors and navigating bus steps multiple times each day
• Perform cleaning duties inside the bus
• Help the driver safely back up the vehicle when necessary

Required Experience and Attributes

• Strong verbal communication abilities
• Keen attention to detail
• Availability for early morning shifts
• Proficient judgment and problem-solving skills
• Capability to handle high-stress situations effectively
• Experience or ability to load, secure, and unload wheelchairs safely

Company Commitment and Culture

First Student is committed to prioritizing customer satisfaction, ensuring safety, and providing reliable transportation services. As a large organization with over 120,000 employees serving more than 2.5 billion passengers worldwide, it offers job security, career development, and excellent training programs.

Equal opportunity employer initiatives promote diversity and inclusion by encouraging applications from women, persons with disabilities, Indigenous peoples, and visible minorities. Reasonable accommodations are available during the hiring process for applicants who require them.

About First Student

First Student is a family of more than 60,000 employees dedicated to transporting over 5 million students and passengers daily. The company’s family of brands includes Transco, Total Transportation, Maggies Paratransit, and GVC II. Employees lead in safety and technological innovation within the transportation industry.