Manager - Sales - India

About Tata Communications

Tata Communications is at the forefront of redefining connectivity with innovative and intelligent solutions. Their expertise spans Cloud, Mobility, IoT, Collaboration, Security, Media, and Network services, crafting a new communication landscape.

Position Overview

The Manager - Sales for India will spearhead sales growth across new and existing accounts by identifying additional revenue channels, onboarding new clients, and deepening product engagement within the current customer base. The role entails complete ownership of the sales lifecycle from initial meetings to formal proposal development and order fulfillment. This operational position has a direct influence on meeting sales and revenue targets within assigned accounts.

Key Responsibilities

• Analyze market and business potential to construct effective sales plans and strategies aimed at expanding business and attracting new clients.
• Establish and nurture relationships with key stakeholders, decision-makers, influencers, and executive sponsors across accounts and partner networks.
• Develop and manage the sales pipeline, including accurate forecasting of sales projections and revenue.
• Engage deeply with customers to comprehend their needs, guiding the fulfillment process throughout the sales cycle.
• Own account management by understanding customers' strategic goals, challenges, buying processes, and stakeholder expectations.
• Collaborate internally with technical solutions, bids, commercial, finance, product, service delivery, and operations teams.
• Achieve order booking, revenue targets, and promote pipeline growth.
• Expand the existing customer base using relevant value propositions.
• Represent the company in external customer meetings and coordinate internally to support business development efforts.
• Manage and monitor action plans for assigned accounts or regions.
• Promptly respond to sales inquiries and track customer feedback, providing market and competitor insights.
• Use Salesforce (SFDC) to log qualified opportunities and maintain a robust sales pipeline.
• Identify internal challenges, working cross-functionally with sales, legal, commercial, solution, and product teams to propose and prioritize optimal solutions for customers.
• Stay current with product offerings and competitor developments.

Qualifications and Skills

• Minimum bachelor’s degree or equivalent experience; MBA or equivalent advanced degree preferred.
• 4 to 7 years of experience in enterprise sales or account management within technology services sectors such as telecom, hardware, software, applications, or cloud services.
• Proficiency in sales forecasting, Salesforce CRM management, and pipeline development.
• Strong track record of building high-level executive relationships and managing complex account portfolios.
• Capability to create and deliver compelling business and technical presentations and demos.
• Skilled in developing go-to-market plans and customer acquisition strategies.
• Experience gathering and interpreting customer business requirements.