Manager, Loan Documentation

Overview

We are actively recruiting a Manager for Loan Documentation to join the Retail Banking Operations team at RHB Banking Group based in Singapore. This role involves comprehensive oversight of the post-approval documentation lifecycle for retail banking products, ensuring all financing and security documents comply with internal policies and regulatory standards. The manager will coordinate with multiple stakeholders including business units, legal professionals, valuers, insurers, and internal departments to enable prompt activation and redemption of credit facilities while minimizing risks and maintaining high service quality.

Key Responsibilities

• Examine drafts and finalized financing documents such as Letters of Offer, security agreements, and mortgage papers to verify accuracy and adherence to approved terms.
• Validate financing and security documents relative to approved credit facilities and carry out post-acceptance checks.
• Generate detailed instructions for external service providers including solicitors, valuers, and insurers to support documentation and disbursement workflows.
• Manage daily post-approval documentation activities through to redemption for products including Mortgage Loans, Unsecured Loans, Premium Financing, and Portfolio Financing.
• Maintain regular communication with business units and external partners to ensure efficient documentation execution and operational compliance.
• Conduct thorough checks to confirm that all legal and security documentation is complete and conditions precedent are satisfied before activating facilities.
• Monitor fulfillment of subsequent conditions and ensure proper custody and maintenance of legal documents.
• Prepare correspondence, reports, operational records, and maintain accurate registers and documentation storage.
• Supervise daily transactions to ensure that turnaround times meet agreed service levels.
• Enhance operational accuracy and quality while mitigating risk and avoiding losses.
• Participate in initiatives to improve processes and contribute to ad hoc projects targeting operational enhancement.
• Assist in reviewing and optimizing workflows to accelerate processing times and strengthen controls.
• Identify and address operational risk weaknesses by implementing appropriate measures compliant with policies, regulations, and industry standards.

Qualifications and Experience

• Diploma or Degree in any field of study.
• At least 3 to 5 years of experience in loan documentation or related banking operations within a financial institution.
• Strong familiarity with retail banking financing, legal, and security documentation processes.
• Solid understanding of banking regulatory frameworks, compliance protocols, and operational controls.
• Proficiency using Microsoft Office, especially Excel and Word.
• Highly organized, detail-focused, and analytically minded.
• Ability to prioritize multiple tasks and work efficiently under strict deadlines.
• Excellent communication skills and adept at managing relationships with internal and external stakeholders.
• Team-oriented with a proactive approach and dedication to operational excellence.
• Availability to begin work on short notice preferred.
• Willingness to be based at the Cecil Street office location.