Manager - CEO Office & Strategic Operations

Role Overview

This position is pivotal to the CEO Office at Bene Kleed, focusing on driving efficient execution rather than traditional executive assistance duties. The role demands bringing structure to complex situations, ensuring follow-through on commitments, and being the operational heartbeat of the CEO's initiatives.

Key Responsibilities

• Manage the comprehensive company-wide action tracker to monitor progress.
• Guarantee all meetings conclude with clear task owners and established deadlines.
• Proactively follow up on commitments and escalate issues before they escalate.
• Oversee CEO's calendar and priorities, preparing agendas and briefing materials.
• Document clear minutes of meetings to promote timely decision-making and action.
• Lead talent acquisition efforts beyond scheduling by managing hiring trackers, coordinating interviews, maintaining candidate communications, tracking offer follow-ups, and facilitating joining processes.
• Coordinate cross-departmental strategic projects such as new initiatives, business process improvements, technology roll-outs, brand projects, and CEO-specific assignments.
• Occasionally manage personal executive support tasks like travel bookings or reminders, though these are secondary to the core role.

Candidate Profile

• Passionate about completing all tasks and detesting unfinished work.
• Self-driven with natural follow-up skills and the ability to instill momentum without prompts.
• Proficient in bringing order and clarity to disorderly or ambiguous scenarios.
• Skilled at engaging and communicating confidently with senior leadership.
• Exceptionally detail-oriented with strong memory for overlooked details.
• Enthusiastic about using checklists, trackers, and methodical execution techniques.

Qualifications & Skills

• 5 to 10 years of experience in executive assistance, CEO office roles, business operations, project coordination, talent acquisition, or related fields.
• Outstanding communication and stakeholder management capabilities.
• Excellent organizational and project management expertise.
• High sense of ownership and meticulous attention to detail.
• Discretion in handling confidential information.
• Advanced proficiency with Microsoft Office Suite, Google Workspace, and other productivity tools.

Success Indicators

• Stakeholders no longer have to inquire about project or task statuses due to proactive updates.
• Meetings become more concise and focused on action.
• Project timelines accelerate with improved coordination.
• Hiring processes become frictionless and efficient.
• The CEO is able to dedicate more time to strategic business growth instead of routine follow-ups.

About Bene Kleed

Bene Kleed is committed to building a distinctive brand that stands apart from conventional fashion labels. This role offers a unique opportunity to collaborate directly with the founder, gain hands-on experience in strategic decision-making, and take significant ownership in shaping the company’s future trajectory.

Additional Information

This role is challenging and designed for candidates who thrive in dynamic environments, capable of balancing multiple priorities with a resolute focus on execution. It is not suitable for individuals seeking a traditional assistant role focused primarily on administrative tasks.