Logistics Coordinator

About Fastship

Fastship operates as a logistics partner throughout the UAE, Saudi Arabia, and other Middle Eastern regions, providing comprehensive end-to-end supply chain solutions. The company specializes in door-to-door cross-border delivery and offers efficient land, sea, and air freight services from various international origins to guarantee timely distribution. Fastship acts as a vital distribution ally for global brands and sellers, facilitating sales expansion and adherence to local regulations. Their expertise lies in tailored services for e-commerce partners, online retailers, and physical store owners.

Role Overview

This full-time role, based onsite in Dubai, UAE, calls for an experienced logistics professional with expertise in shipping and freight forwarding across GCC countries. The Logistics Coordinator's duties involve managing daily shipments, monitoring order progress, and ensuring shipments arrive on time both regionally and internationally. Responsibilities include overseeing shipping and freight activities, coordinating with carriers, customs officials, and internal departments to resolve logistical challenges. The coordinator will also handle customer queries, update stakeholders regarding shipment statuses, and maintain necessary compliance documentation. Additionally, the position supports ongoing enhancements to streamline operations, minimize delays, and elevate service standards. Coordination with third-party logistics partners and transporters to arrange deliveries is a key part of the role.

Key Qualifications

• Strong analytical capabilities for interpreting logistics data and monitoring performance metrics to aid in process optimization.
• Effective communication skills for collaboration with internal teams, external partners, and customers.
• Customer service aptitude for managing inquiries, expectations, and issue resolution professionally.
• Knowledge of supply chain management encompassing warehousing, transportation, and distribution practices.
• Proficiency with ERP/WMS or other logistics software alongside Microsoft Office tools.
• Ability to prioritize tasks, work efficiently within a fast-paced setting, and meet deadlines with meticulous attention to detail.
• Relevant practical experience in logistics, transportation, freight forwarding, and shipping operations.
• Preferred education includes a diploma or bachelor's degree in Logistics, Supply Chain Management, Business, or a related discipline.
• Fluency in English is mandatory; proficiency in Excel and reporting is required.
• Experience using Dubai trade platforms for documentation like Manifestation, Delivery Order issuance, and Bill of Entry is advantageous.
• Knowledge of Arabic, Hindi, or Urdu is considered an additional benefit.

Additional Information

The candidate should be prepared to work onsite in Dubai and coordinate with multiple stakeholders to ensure smooth logistics processes. CV submissions were requested via email, but no direct URL is provided here per guidelines.